Tha Assistants are very knowledgeable about the products that are sold in the shop. You can browse in a comfortable and friendly atmosphere. The products are high quality and a cooks dream. Support... See more
Company replied
Location
Switch locationUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
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See what reviewers are saying
Lovely lady helped me when I went in to purchase a knife . The store was clean and pleasant and the prices were good . After much searching through the locked drawer (knives are locked away for securi... See more
Company replied
The young male store assistant at East Midlands Designer Outlet was very friendly and a great sales person. He is a great asset to you. I came away with 3 items while browsing! I have used my lovel... See more
arrived to purchase specific sale item, last one had been sold. Assistant asked if she could help, wr explained our purpose of visit, informed maybe one item at the Chesterfield shop, there was arran... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, United Kingdom
4.8
Excellent
1K reviews
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New stable milk pan
I was looking for a new milk pan to replace my old one where the inner coating was peeling off. The member of staff who advised me was very informative and I now have a new pan that is stable on my gas hob and that looks smart. Thank you
March 30, 2026
Good choice
They have a lot of nice items well displayed ,good quality , I think the staff could of been a bit more customer aware.
March 30, 2026
The products is good but I found after…
The products is good but I found after my first cook the mushroom then cleaned, I found the inside of pan has some spots, I’m not sure how to remove them.
March 29, 2026
May use AI-assist with repliesRead more
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The staff were excellent
The staff were excellent, very approachable, and had good knowledge of the products.
March 29, 2026
Reply from ProCook - Mansfield
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff excellent and knowledgeable.
They replaced a non stick saucepan…
They replaced a non stick saucepan under warranty without hesitation and with an apology. It was 4 years old and the non stick surface was failing.
March 28, 2026
Reply from ProCook - Mansfield
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
High quality products
We love the high quality products in pro cook. Staff are excellent too.
March 31, 2026
Reply from ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our high quality products and excellent staff.
Found what I was looking for quickly.
Found what I was looking for quickly.
The assistant was very helpfull at checkout.
March 15, 2026
Reply from ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you were looking for and that our assistant was helpful.
Reply from ProCook - Mansfield
We appreciate you letting us know that our staff was helpful and that we have a good range of products!
Reply from ProCook - Mansfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great shop
A really helpful assistant helped me choose a set of knives. Very knowledgeable and polite.
March 28, 2026
Reply from ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was helpful, knowledgeable, and polite in helping you choose knives.
I’m very happy with my ProCook…
I’m very happy with my ProCook purchase. Value for money and quality. I thought the lady was very helpful in helping me choose the right product for me.
March 23, 2026
3 for £10 offer bargain.
Friendly helpful staff, i couldn't see what I wanted and was shown an alternative. And picked up a bargain. Happy days!!!!!
March 23, 2026
The assistant a great shopping experience readily answered our…
The assistant readily answered our questions and quickly resolved our shopping needs
March 26, 2026
Reply from ProCook - Mansfield
We appreciate you taking the time to share. We're so happy to hear that our assistant readily answered your questions and quickly resolved your shopping needs.
Haribos
The lady engaged with us in a lovely conversations about Haribos which my daughter was holding a bag of them. It made us feel that they cared about their customers
March 26, 2026
Reply from ProCook - Mansfield
We're happy to hear that you felt cared for during your visit! It's wonderful knowing that a simple conversation made your experience more meaningful. Thank you for sharing your positive feedback with us.
love procook buy something every time i…
love procook buy something every time i go in the shop
March 23, 2026
Reply from ProCook - Mansfield
We're happy to hear that you enjoy shopping with us so much. Thank you for your continued support; it means a lot to us.
The staff at Procook Macarther…
The staff at Procook Macarther glen,Mansfield are first class, also very knowledgeable
March 18, 2026
Reply from ProCook - Mansfield
We appreciate you taking the time to share your positive experience. We're so glad to hear that you found our team at Mansfield knowledgeable and helpful.
Very pleasant shop assistant who…
Very pleasant shop assistant who willingly opened the package for us to inspect the item before purchase. No pressure to buy either!
March 22, 2026
Reply from ProCook - Mansfield
We appreciate you sharing your experience! We're so happy to hear that our shop assistant was pleasant and accommodating, and that you felt no pressure to buy.
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