Beautiful shop, stunning displays and very knowledgeable and helpful staff. Bought some lovely knives but not used yet so cannot comment on them yet.
Location
Switch locationNotcutts Garden Centre Norwich, Daniels Road, NR4 6QP Norwich, GB
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See what reviewers are saying
Staff were knowledgeable about the products and took time to explain the differences across the range that we were interested in. They also asked about our cooking style and recommended products to s... See more
Company replied
Just went into store not intending to buy anything, was very impressed with the way stock is displayed, can see everything clearly. Colleagues were attentive and welcoming, even asked if we were inter... See more
Company replied
Lady in shop in Norwich Chapelfield store was very helpful, let me try the knifes for feel in hand and cut up some veg overall it was a very good experience and am really happy with knives I bought
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Notcutts Garden Centre Norwich, Daniels Road, NR4 6QP, Norwich, United Kingdom
4.9
Excellent
550 reviews
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They greeted me and assisted me nicely
They greeted me and assisted me nicely. Let me experienced the knives first before I decide what to buy.
May 24, 2025
Reply from ProCook - Norwich
We're glad you enjoyed your experience. We appreciate that you felt assisted and were able to test the knives before purchasing. Thanks for your feedback.
Sales man very polite.great 20% off…
Sales man very polite.great 20% off when you spend 100 pounds.nice shopping experience.
May 24, 2025
Reply from ProCook - Norwich
We're happy to hear that you found our salesperson polite and enjoyed the discount. Thank you for your positive feedback!
Enamel baking trays
Great products great prices staff very helpful and knowledgeable especially Andy and Emma they went above and beyond highly appreciated and recommend. Store is in chantry place not notcutts it has moved.
May 21, 2025
Reply from ProCook - Norwich
We're glad you enjoyed your experience and found our products and prices great. We appreciate you mentioning our helpful staff. We're also grateful for the location clarification. Thanks for the recommendation!
Reply from ProCook - Norwich
We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate it!
A very helpful sales assistant knew all…
A very helpful sales assistant knew all there was to know about knives and knife block we were looking to buy !
Helped a lot , we now have a good set of knives that should last a long time !
May 20, 2025
Reply from ProCook - Norwich
We're happy to hear that our sales assistant was so helpful in finding the perfect knife block for you! We appreciate you taking the time to share your positive experience. We hope you enjoy your new knives for years to come!
Reply from ProCook - Norwich
We're so glad you love the knives! Thank you for your positive feedback; we appreciate you sharing your experience with us.
Excellent quality products and lovely…
Excellent quality products and lovely staff that go above and beyond to help get u the best product!
May 10, 2025
Reply from ProCook - Norwich
We appreciate your kind review! We're happy to hear that you found our products excellent and our staff so helpful in finding the best product for you.
Your kitchen needs...get here
A very good array of products displayed beautifully.
Pleasant and polite staff member very helpful.
A very good service.
May 15, 2025
Reply from ProCook - Norwich
We appreciate your kind review! We're delighted you found our product display appealing and our staff helpful. We aim to provide excellent service and are pleased you enjoyed your experience.
Went into the store in Norwich
Went into the store in Norwich, great customer service as soon as we walked thru the door, think the lady’s name was Emma, she was very knowledgeable about the knives we bought, credit to your company
May 15, 2025
Reply from ProCook - Norwich
We're happy to hear about the great customer service you received in our Norwich store. We appreciate your positive feedback regarding the team member's knowledge about our knives. They are a credit to our company, and we thank you for acknowledging their expertise.
Reply from ProCook - Norwich
Thank you for your kind words! We're so glad to hear that you found our service and advice helpful. We appreciate your positive feedback and are always striving to provide the best possible experience for our customers.
Great products
May 6, 2025
Reply from ProCook - Norwich
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Helpful
It was service I would have expected but done in a most helpful and pleasant way.
May 6, 2025
Reply from ProCook - Norwich
Thank you for your kind review! We are delighted to hear that you found our service helpful and pleasant. We strive to provide our customers with a positive experience, and we're glad you were satisfied.
Great service shop really well…
Great service shop really well organised staff very helpful
Visited Norwich shop at chantry which does not come up o. The location options
May 5, 2025
Reply from ProCook - Norwich
Thank you for your kind words about our service and staff. We appreciate your feedback about the location options. We're always looking for ways to improve our customer experience, and we'll take your suggestion into consideration.
Lovely friendly staff
Lovely friendly staff! Really helpful too, we love this shop so much
May 4, 2025
Reply from ProCook - Norwich
Thank you for your wonderful review! We are so happy to hear you enjoyed your experience and found our staff friendly and helpful. We strive to create a welcoming atmosphere and provide excellent customer service. We appreciate you taking the time to share your feedback.
The girls at pro cook where…
The girls at pro cook where professional very knowledgeable which made me decide the good quality elite forged cook set pro cook Norwich chapelfield.
May 1, 2025
Reply from ProCook - Norwich
Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you had a positive experience with our team and were impressed by the quality of our Elite Forged Cook Set. We appreciate your business and hope to see you again soon.
Very knowledgeable staff member served…
Very knowledgeable staff member served me. Was able to discuss what I was looking for, and was suitable fur me to use. Very helpful.
April 26, 2025
Reply from ProCook - Norwich
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know our staff member was able to provide you with the information and support you needed. We strive to offer exceptional customer service and are glad you found it helpful.
Lovely service from the young man who…
Lovely service from the young man who served me I have bad arthritis in my hands and wrists and needed knives that weren’t heavy and easy to use and hopefully I’ve got just that the knives also look nice too x
April 29, 2025
Reply from ProCook - Norwich
We're so pleased to hear you had a positive experience with our team member. It's wonderful to know that you found knives that meet your needs and that you're happy with your purchase. We hope you enjoy your new knives and that they make your daily tasks easier.
Staff in Norwich branch very helpful
Staff in Norwich branch very helpful. Very pleased with my purchase. Norwich branch has moved to city centre.
April 25, 2025
Reply from ProCook - Norwich
Thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you had a positive experience at our Norwich branch and that you are pleased with your purchase. We appreciate your feedback and are glad to know that our staff were helpful.
Reply from ProCook - Norwich
Thank you for your kind words! We're so happy to hear that you found our service great and our staff friendly. We strive to provide excellent customer service and appreciate your feedback.
Helpful staff and good prices.
April 22, 2025
Reply from ProCook - Norwich
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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