Beautiful shop, stunning displays and very knowledgeable and helpful staff. Bought some lovely knives but not used yet so cannot comment on them yet.
Location
Switch locationNotcutts Garden Centre Norwich, Daniels Road, NR4 6QP Norwich, GB
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See what reviewers are saying
Staff were knowledgeable about the products and took time to explain the differences across the range that we were interested in. They also asked about our cooking style and recommended products to s... See more
Company replied
Just went into store not intending to buy anything, was very impressed with the way stock is displayed, can see everything clearly. Colleagues were attentive and welcoming, even asked if we were inter... See more
Company replied
Lady in shop in Norwich Chapelfield store was very helpful, let me try the knifes for feel in hand and cut up some veg overall it was a very good experience and am really happy with knives I bought
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Notcutts Garden Centre Norwich, Daniels Road, NR4 6QP, Norwich, United Kingdom
4.9
Excellent
550 reviews
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Reply from ProCook - Norwich
We appreciate you sharing your positive experience! We are so glad you were happy with the quality of our product and our helpful customer service.
First trip to Norwich for a while and…
First trip to Norwich for a while and saw this shop , not a name I recognise….but went and had a look around anyway.
It was a very nice shop with a great layout, and the staff were so nice and friendly.
July 19, 2025
Reply from ProCook - Norwich
We're happy you discovered our shop during your Norwich visit! It's great to hear you appreciated the layout and found our staff friendly. Thank you for taking the time to share your positive experience.
Perfect teapot
After using one of your teapots in Waitrose cafe I just had to look online to see if I could purchase one as we love drinking loose tea rather than teabags and I found the them on your website so ordered one promptly and was thrilled to get it so quickly so well done Procook
July 4, 2025
Reply from ProCook - Norwich
We're so happy to hear that you enjoyed using our teapot at Waitrose and were able to find it on our website. It's great to know you received your order quickly. Thank you for your positive feedback.
Very helpful staff in Norwich shop will…
Very helpful staff in Norwich shop will call in again
July 12, 2025
Reply from ProCook - Norwich
We appreciate you taking the time to leave us a review! We're so glad you found our Norwich shop staff helpful, and we look forward to seeing you again.
Two excellent members of staff in the…
Two excellent members of staff in the Norwich store in Chapel field Shopping Centre on Saturday, went out of their way to meet our needs. Friendly and personable, great hiring. These two young people should go far.
July 12, 2025
Reply from ProCook - Norwich
We're happy to hear that our Norwich store team members exceeded your expectations! It's great to know they were friendly and helpful. We appreciate your positive feedback.
Great service from Nelma.
July 12, 2025
Reply from ProCook - Norwich
We appreciate your positive feedback regarding the wonderful service you received. Thank you.
Excellent service
Excellent service. The staff really try hard to help me.
PS. I wasn't at Notcutts - they're now in Chantry Place, St Stephens Street
July 9, 2025
Reply from ProCook - Norwich
We appreciate you sharing your feedback. We're happy to hear that our staff provides excellent service and tries hard to help you.
Great shop, friendly staff
Really enjoy shopping in this pro cook, the staff are very helpful and friendly.
July 2, 2025
Reply from ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoy shopping with us and that our staff are helpful and friendly.
Reply from ProCook - Norwich
We appreciate your kind words! We are so glad that our service was helpful to you. Your feedback means a lot to us.
Assistant very helpful and friendly
June 28, 2025
Reply from ProCook - Norwich
We're glad you found our assistant helpful and friendly. We appreciate your positive feedback!
Reply from ProCook - Norwich
We appreciate your positive feedback! We're so glad you were satisfied with our knowledgeable staff and good price range of products.
Great service, great quality!
Really delighted with ProCook. I needed to buy a long-overdue new set of pots and pans, which was a big expense for me. I went into the Norwich branch (in The Chantry, NOT Notcutts, as it says on the adress below!) several times to look and think about it, and every time got friendly service and really expert advice from the staff - they all know their stock! I settled on one of their cheaper ranges, and I couldn't be more delighted with the quality - I love using them! Wish I'd done this months ago...
June 12, 2025
Reply from ProCook - Norwich
We're delighted to hear about your positive experience at our Norwich branch! We're glad the staff provided friendly, expert advice and that you're happy with your new pots and pans. Thank you for sharing your feedback.
Well laid out store
Initially assistance seemed unaware of us in the store. We were undecided about an item of interest, so decided to leave it for another day. Just as we decided to leave, we were approached by a pleasant young lady who asked if we needed help or advice. Having discussed our needs, we decided to try one of the dishes that we were in two minds about.
June 10, 2025
Reply from ProCook - Norwich
We appreciate you sharing your experience. We're sorry that our initial assistance wasn't as attentive as it should have been. We're glad the young lady was able to help you and that you decided to try one of the dishes. Thank you for your feedback.
Reply from ProCook - Norwich
We appreciate your feedback and are so glad you found our staff excellent and knowledgeable!
very helpful sales guy and advised us…
very helpful sales guy and advised us on which set of saucepans would suit us best.........and they look great !!!!!.....thanks
June 12, 2025
Reply from ProCook - Norwich
We're so happy to hear that our sales team member was helpful in guiding you to the perfect saucepan set! It's great to know you're pleased with their appearance. Thanks!
Excellent service in store
June 10, 2025
Reply from ProCook - Norwich
We appreciate your positive feedback regarding the excellent service you received in our store. We are so happy you enjoyed it!
The staff polite
The staff polite, courteous helpful.
The shop well lay out and displayed
May 31, 2025
Reply from ProCook - Norwich
We're so happy to hear you found our staff polite, courteous, and helpful! We're also glad you liked the shop's layout and displays. Thanks for your review!
Lovely shop well stocked and affordable…this is the new one in the shopping mall in Norwich
Lovely shop well stocked and affordable items, served quickly and efficiently
May 28, 2025
Reply from ProCook - Norwich
We're glad you found our shop lovely, well-stocked, and affordable, with quick and efficient service. Thanks for your review!
Fantastic service from the young lady…
Fantastic service from the young lady in Norwich good advise and great purchase
May 30, 2025
Reply from ProCook - Norwich
We appreciate your feedback! We're happy to hear that you received great advice and had a positive experience with your purchase in Norwich.
The young man that assisted me was very…
The young man that assisted me was very friendly and helpful to me today, many thanks.
May 30, 2025
Reply from ProCook - Norwich
We're happy to hear that the young man was helpful and friendly during your visit. We appreciate you taking the time to share your positive experience with us.
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