Staff were knowledgeable about the products and took time to explain the differences across the range that we were interested in. They also asked about our cooking style and recommended products to s... See more
Company replied
Location
Switch locationNotcutts Garden Centre Norwich, Daniels Road, NR4 6QP Norwich, GB
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See what reviewers are saying
Lady in shop in Norwich Chapelfield store was very helpful, let me try the knifes for feel in hand and cut up some veg overall it was a very good experience and am really happy with knives I bought
Company replied
Just went into store not intending to buy anything, was very impressed with the way stock is displayed, can see everything clearly. Colleagues were attentive and welcoming, even asked if we were inter... See more
Company replied
When l looking for cookware such as saucepans I always look in a number of different shop comparing brands and prices, but now we have a ProCook shop in Norwich, that is where I always end up. The qua... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Notcutts Garden Centre Norwich, Daniels Road, NR4 6QP, Norwich, United Kingdom
4.9
Excellent
548 reviews
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I have not visited a ProCook shop…
I have not visited a ProCook shop before. Super chap helped me choose a product (steamer basket). He was very knowledgable and patient with my endless questions. Left with my new steamer and an eye on a kettle for an Induction Hob. Great store and will use again.
October 10, 2025
Reply from ProCook - Norwich
We're glad you enjoyed your first visit to our shop and found our colleague helpful. We appreciate you mentioning their knowledge and patience while assisting you with your purchase. We hope you enjoy your new steamer, and we look forward to seeing you again when you're ready for a kettle!
Great shop with massive choices and the…
Great shop with massive choices and the young lady who helped us was extremely knowledgeable and helpful will definitely shop therr again
October 9, 2025
Reply from ProCook - Norwich
We're glad you enjoyed your experience and found our selection massive. We appreciate your kind words regarding our team member's knowledge and helpfulness. We look forward to your next visit!
It works perfectly and is excellent…
It works perfectly and is excellent value for what it cost.
October 10, 2025
Reply from ProCook - Norwich
We're happy to hear that our product works perfectly for you and that you consider it an excellent value. Thank you for your positive feedback!
Great quality products
Had a lovely young woman help me with my purchases. I bought some silicone utensils and a timer shaped like an egg . I am pleased with the quality of all the products which I bought .
September 29, 2025
Reply from ProCook - Norwich
We're so glad a team member provided excellent assistance with your purchase! It's great to hear you're pleased with the quality of the utensils and timer. Thank you for your positive feedback!
Reply from ProCook - Norwich
We appreciate your positive feedback regarding our great customer service and products; we are so happy you enjoyed them!
Baking trays …
A very positive experience I purchased the items I wanted and received valuable advice about another item which I was unsure about but did buy upon this advice
Lovely store well displayed with informative staff
September 27, 2025
Reply from ProCook - Norwich
We're delighted you had a positive experience and purchased the items you wanted. It's great to know our informative staff gave valuable advice that helped with your purchase. We appreciate your feedback!
Knowledgeable and helpful staff
September 26, 2025
Reply from ProCook - Norwich
We appreciate you letting us know our staff was helpful and knowledgeable. We are so happy to hear it!
Helpful staff.The member of staff who served me…
The member of staff who served me wrapped a potentially breakable item very securely so I was able to carry it home safely. This was in the Norwich branch which was in St. Stephen’s Street which is not in your list of locations which needs to be updated.
September 29, 2025
Reply from ProCook - Norwich
We're glad to hear that our staff member ensured your item was safely wrapped for transport. Thank you for letting us know about the outdated location information; we'll update our list.
In store
In store, young lady that served us was very helpful prior to visiting the till and then very pleasant during.
September 27, 2025
Reply from ProCook - Norwich
We're happy to hear that you found our team member helpful and pleasant! Thank you for sharing your positive experience with us; we appreciate your feedback.
Reply from ProCook - Norwich
We appreciate your feedback! We are so happy our staff was welcoming to you, and we thank you for letting us know.
I found the service friendly
I found the service friendly, quick and efficient, exactly what I needed it to be at the end of the day.
I found the kettle I wanted and have now used it for a couple of days. It looks good and though it is not the most quiet of kettles, it does the job and pretty quickly too.
September 23, 2025
Reply from ProCook - Norwich
We appreciate you taking the time to share your thoughts. We're happy to hear that you found our service friendly, quick, and efficient. It's great to know you found the kettle you wanted and are pleased with its performance!
Loved the lay out of the shop and had…
Loved the lay out of the shop and had so many good offers on. The shop assistant was great - showed an interest in helping us and then left us alone to look further and answered all our questions - very knowledgeable and helpful!
Also the location on this review says it’s still at Notcutts but it’s moved to Norwich City Centre which is where I went.
September 23, 2025
Reply from ProCook - Norwich
We're happy to hear that you loved the shop's layout and offers. It's great to know the shop assistant was so helpful and knowledgeable! We appreciate you letting us know about the location information and will get this updated. Thanks for your positive feedback!
Reply from ProCook - Norwich
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop and found our staff helpful.
Reply from ProCook - Norwich
We appreciate you letting us know that our staff was helpful to you. Thank you for your positive feedback; we are so happy!
Reply from ProCook - Norwich
We appreciate your positive feedback regarding our efficient staff and in-store product; we are so happy you were able to find what you needed!
Excellent service and delivery
Helpful shop assistant who helped us choose pans. Ordered online via shop and was delivered in 48hours! Excellent.
August 29, 2025
Reply from ProCook - Norwich
We're happy to hear that our shop assistant was helpful in choosing your pans. It's great to know the online order and delivery service met your expectations. Thanks for your feedback.
Great service and advice from lovely…
Great service and advice from lovely staff, thank you
September 6, 2025
Reply from ProCook - Norwich
We appreciate your positive feedback! We are so happy to hear you received great service and advice from our lovely staff. Thank you.
The young lady who served was fantastic
August 31, 2025
Reply from ProCook - Norwich
We appreciate you sharing that the service was fantastic! We are so happy to hear you had a positive experience.
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