Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon d... See more
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The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... See more
Company replied
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... See more
Company replied
Purchased cups that were larger than thought. Refund was super easy via shop in Oracle. Great service, two wonderful employees who went extra mile to help us find an alternative and both very knowledg... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 33, The Oracle, RG1 2AH, Reading, England, United Kingdom
- 0118 370 2088
4.8
Excellent
215 reviews
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Pro cook staff at the oracle in Reading…
Pro cook staff at the oracle in Reading are lovely and really helpful both times I’ve been in there they’ve been great! The products are really well made and also a great feature in the kitchen.
February 6, 2026
There are wide variety products and…
There are wide variety products and good quality.
February 8, 2026
Excellent customer service friendly and…
Excellent customer service friendly and helpful well done
February 3, 2026
Pro cook store Reading
It’s a nice store to visit and the staff are friendly.
I have a couple of cast iron dishes and am pleased with them.
February 6, 2026
I found a cheese grater with a handle…
I found a cheese grater with a handle on it. I now do not have blood in the cheese from grating my fingers, nor do I have to eat the bits that don't grate! Win win and not too expensive either.
February 5, 2026
The staff were friendly and easily…
The staff were friendly and easily approachable. Really enjoyed my shopping, my favourite shopping spot in the Oracle…🌟
🌟🌟🌟🌟
February 1, 2026
Great and friendly service with a good…
Great and friendly service with a good knowledge of all the products
February 4, 2026
Great customer service
Great customer service, knowledgeable, efficient and friendly.
January 31, 2026
Lovely quality kitchen items at a very…
Lovely quality kitchen items at a very reasonable price. They clean up lovely after use too. Great shop with very friendly and helpful staff.
February 2, 2026
Great product
Was told by a friend about theses great knifes so I got some aswell
Great service from the team happy to help and friendly
February 2, 2026
May use AI-assist with repliesRead more
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Reply from ProCook - Reading
We appreciate your positive feedback! We are so happy to hear that our product is easy to clean and of good quality.
Friendly and helpful staff.
The staff were friendly, polite and helpful. The transaction was quick. I could have spent a very long time in the shop - it was welcoming and attractively laid out.
January 30, 2026
Knowledgeable staff
Knowledgeable staff, good service and friendly staff,had been looking for a rotary grater for a friend who had difficulty using the traditional style she was thrilled with it
January 28, 2026
Highly Recommended
Good quality with reasonable prices and lovely workers. I would love to pay more stuff from there but unfortunately I can’t take it with me back to KSA. Nice overall experience & wish them all the best.
January 19, 2026
Great Shop. We had a rather big shop at ProCook
We had a rather big shop at ProCook - Reading. Great products and service. Definitely returning for more kitchen goodies
January 17, 2026
A lovely store in Reading.
The member of staff I spoke to was knowledgeable and very helpful. A lovely store with a great choice at good prices.
January 16, 2026
Wide choice and excellent staff.
January 18, 2026
Reply from ProCook - Reading
We appreciate you noting our wide choice and excellent staff; we are so happy you had a great experience with us.
Excellent customer service which was…
Excellent customer service which was lacking in a large local department store
January 14, 2026
Reply from ProCook - Reading
We're happy to hear that you experienced excellent customer service. It's great to know we exceeded your expectations. Thank you for your feedback.
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