Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... See more
Location
Switch locationUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... See more
Company replied
The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... See more
Company replied
Brilliant customer service. Been looking for new kitchen knives which turns out is difficult most places are using cards or the knives are in cabinets. Rushden lakes however heard my complaint and a... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, United Kingdom
4.9
Excellent
1K reviews
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I always have a pleasant visit to…
I always have a pleasant visit to Procook, your stock is diverse and you have the right amount of “ oh I must have” nick knacks” on display. Keep up the good work 👍
July 3, 2026
Reply from ProCook - Rushden Lakes
We're so pleased you always have a pleasant visit and enjoy our diverse stock and tempting displays. We appreciate your kind words!
Reply from ProCook - Rushden Lakes
We're so glad you enjoyed our goods and found our prices reasonable, and our staff helpful! Thank you for your kind words.
Excellent pan set
Excellent pan set. Very sturdy, non-stick, and you don’t need much oil for cooking. The customer service was excellent .
June 24, 2026
The lady that served us was very…
The lady that served us was very knowledgeable and was lovely. Fantastic member of staff.
June 27, 2026
Excellent product.
June 27, 2026
Lovely blonde lady
The lady at the till helped us with our purchase. When our return didn’t go through she chased us down the street to make sure we got it. We really appreciated the five star service!!
June 18, 2026
Reply from ProCook - Rushden Lakes
We're so happy to hear about your excellent experience! It's wonderful that our team went above and beyond. We appreciate your kind words.
The staff were brilliant as soon as I…
The staff were brilliant as soon as I walked in they presently greeted me. They asked me what I was looking for and were very smiley and friendly.
June 17, 2026
Reply from ProCook - Rushden Lakes
We're so pleased to hear our staff provided such a welcoming and friendly experience from the moment you arrived! Thank you for your kind words.
advise needed some advise about a product &…
I needed some advise about a product & the staff were very prompt & helpful. They seemed to be knowledgable about their products
June 20, 2026
Reply from ProCook - Rushden Lakes
We're so glad our team was prompt and helpful, providing knowledgeable advice about our products. Thank you for your kind words!
Reply from ProCook - Rushden Lakes
We're glad our staff helped you find the best product!
Well worth a browse
Great range of good quality products. Very reasonable prices. Pleasant and helpful staff.
June 20, 2026
Reply from ProCook - Rushden Lakes
We're so happy you enjoyed our products, prices, and pleasant, helpful staff! Thank you for your kind words.
Great customer service
Great customer service, knowledgeable staff and not pushing to buy anything
June 14, 2026
Excellent service very helpful staff…
Excellent service very helpful staff who understood my autistic reason to hold the knives while choosing one.
Never had a bad product or service.
June 17, 2026
Reply from ProCook - Rushden Lakes
We're so pleased our staff provided excellent, understanding service. We appreciate your kind words and continued support!
Pleasant and helpful staff -nothing too…
Pleasant and helpful staff -nothing too much trouble.
June 12, 2026
ProCook at Rushden Lakes run a tight…
ProCook at Rushden Lakes run a tight ship - always professional and friendly- assisted me straight away finding pro level scissors - the cheap ones just don’t cut it !!
June 12, 2026
Reply from ProCook - Rushden Lakes
We are delighted you enjoyed our products and staff. We appreciate your positive feedback.
Always a good price and staff are aways…
Always a good price and staff are aways helpfully
June 10, 2026
Reply from ProCook - Rushden Lakes
We appreciate your positive feedback! We're glad you find our prices good and our staff helpful.
The staff were polite and helpful
The staff were polite and helpful. The product was exactly what I was looking for.
June 9, 2026
Reply from ProCook - Rushden Lakes
We're so glad our staff was helpful and you found exactly what you needed! Thank you for your kind words.
Quick and high quality service
Very prompt service , helpful with recomendation.
The product itself is very good
June 6, 2026
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