Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... See more
Location
Switch locationUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... See more
Company replied
The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... See more
Company replied
Brilliant customer service. Been looking for new kitchen knives which turns out is difficult most places are using cards or the knives are in cabinets. Rushden lakes however heard my complaint and a... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, United Kingdom
4.9
Excellent
1K reviews
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Was the first time in your shop
Was the first time in your shop, omg so wonderful and the staff very helpful, will definitely go to shop again
April 23, 2026
Reply from ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed your first visit and found our staff helpful.
Reply from ProCook - Rushden Lakes
We appreciate you sharing that our staff was polite and helpful and that we have a good product range!
Great experience- thank you
April 21, 2026
Very helpful
Very helpful lady, great was able to try out knife cutting real veg
Great design, value
April 20, 2026
Reply from ProCook - Rushden Lakes
We appreciate you sharing your experience! We're happy to hear that the staff member was helpful and that you enjoyed testing the knife.
Verry good people en great product!
April 18, 2026
Found what we wanted easily
Found what we wanted easily, good price, good customer service.
April 13, 2026
Greeted with a warm welcome and helped…
Greeted with a warm welcome and helped in the choices of the equipment i was looking for. Sound advice too.
April 11, 2026
I found what I was looking for quickly…
I found what I was looking for quickly and assistant was pleasant and friendly.
April 13, 2026
Always pleasant to visit Procook store…
Always pleasant to visit Procook store in Rushden Lakes. Staff friendly but not pushy. Shop clean and tidy, wish it was larger! Was told of in store deal which led me to purchase three small items.
April 8, 2026
The shop is clean and tidy
The shop is clean and tidy. The displays are inviting. The assistants were dressed very well. The service was good. The prices were right for what I bought. I will be going there again in the future
April 12, 2026
Staff are lovely
Staff are lovely, but prices for goods is not advertised well £25.00 for a steamer which i thought was good but when it goes through the till it is double that, failing to tell the customer that is only one part of the item.
April 6, 2026
Reply from ProCook - Rushden Lakes
We appreciate your feedback and are glad you found our staff lovely. We're sorry the steamer's price wasn't clear and caused confusion at checkout. We'll review our pricing displays to prevent this issue in the future.
Fantastic service and friendly staff
April 6, 2026
Reply from ProCook - Rushden Lakes
We appreciate you letting us know about our fantastic service and friendly staff; it means a lot to our team.
The service was great
The service was great, helpful, professional, polite. Everything was on display in a great way and so on.
April 2, 2026
Reply from ProCook - Rushden Lakes
We appreciate you taking the time to share your experience! We're so glad to hear that you found our service great, helpful, professional, and polite.
The service was great and they kindly…
The service was great and they kindly carried the goods to my car
March 30, 2026
Reply from ProCook - Rushden Lakes
We're happy to hear that you had a great service experience, and we appreciate you mentioning our help with carrying your goods.
Reply from ProCook - Rushden Lakes
We appreciate you sharing that our customer service was excellent and our products were good; it means a lot to our team!
great customer service and brilliant…
great customer service and brilliant prices would recommend
March 30, 2026
Reply from ProCook - Rushden Lakes
We appreciate your positive feedback. We are so happy you found our customer service great and our prices brilliant; we value your recommendation.
Great choice of knives
Being guided in my choice of knives by an experienced chef made the choice a real pleasure rather than a chore.
March 26, 2026
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