The best cookware products in the Uk and at a reasonable price. Pure quality, you cant get any better than Procook, plus, they give you 25 yrs guaranteed, which only cement the quality of their produ... See more
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Location
Switch locationUnit C - 21, Tottenham Court Road, W1T 1BJ London, GB
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See what reviewers are saying
I had an issue with a gift voucher when trying to order online and it was quickly resolved by the shop assistants. I was then able to complete the purchase of Rochelle Glasses, which are so elegant.
Company replied
What a great company! I always enjoy going into store because staff are soo friendly and always eager to help! On my last visit I was perusing for your stainless steel utensil set which I was advised... See more
Company replied
I love the 3-cup Glass Cafetiere with Softgrip Handle . I'm using the mesh ang spring ring for my Snowpeak French Press too, as I don't want the non-titanium, non stainless steel parts in it. Will m... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit C - 21, Tottenham Court Road, W1T 1BJ, London, United Kingdom
4.8
Excellent
411 reviews
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Reply from ProCook - Tottenham Court Road
We appreciate your kind words and are thrilled to hear you had a positive experience with our selection and checkout process.
Reply from ProCook - Tottenham Court Road
We appreciate your kind words and are thrilled to hear you found our assistant knowledgeable. We strive to provide excellent customer service and are glad you had a positive experience.
Amazing quality in every product.
February 25, 2025
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you appreciate the quality of our products. Your feedback means a lot to us.
Good base and cooking experience
February 21, 2025
Reply from ProCook - Tottenham Court Road
Thank you for your kind words. We are thrilled to hear that you enjoyed your cooking experience. We strive to provide our customers with a positive and enjoyable experience.
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great customer service
February 18, 2025
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Phoned ahead to check stock…
Phoned ahead to check stock availability. Able to feel weight of hand mixer.Sales person really helpful.
February 22, 2025
Reply from ProCook - Tottenham Court Road
We're thrilled to hear you had a positive experience! We appreciate your kind words about our helpful sales team and the ease of checking stock availability.
The lovely smiles
Really helpful and friendly customer service . What a pleasurable shopping experience. Many thanks
February 20, 2025
Reply from ProCook - Tottenham Court Road
Thank you for your kind review! We are thrilled to hear that you had a pleasurable shopping experience and found our customer service helpful and friendly. We strive to provide a welcoming and positive atmosphere for all our customers, and we appreciate your feedback.
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're so happy to hear that you found our agent polite and friendly. We strive to provide excellent customer service, and we're thrilled to know that our team was able to meet your needs. We appreciate your 5-star rating.
Reply from ProCook - Tottenham Court Road
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you found our staff helpful and friendly, and that you received great advice. We strive to provide excellent customer service and support, and your feedback is a great encouragement to our team.
Thank you for polite advice
Thank you for polite advice, very happy with my purchase.
February 13, 2025
Reply from ProCook - Tottenham Court Road
We appreciate your kind words and are glad you're happy with your purchase.
Reply from ProCook - Tottenham Court Road
We appreciate your kind words and are glad you had a positive experience.
It’s great that Pro Cook sell so many…
It’s great that Pro Cook sell so many products at a very reasonable prices. I will definitely return to the store for other kitchen products. I’m interested in stainless steel pans! I like the variety of products and a few quirky items that are good as a gift.
February 10, 2025
Reply from ProCook - Tottenham Court Road
Thank you for your kind words and for sharing your positive experience. We're thrilled to hear you appreciate our wide selection of products at reasonable prices. We're glad you found a few quirky items that would make great gifts. We're proud to offer a variety of high-quality kitchen products, including stainless steel pans. We look forward to welcoming you back to the store soon.
Lovely helpful staff :)
February 10, 2025
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Tottenham Court Road
Thank you for your feedback! We're glad to hear you found our staff helpful and appreciated the quick and efficient service. Your positive comments are encouraging to us.
Great product and customer service.
February 13, 2025
Reply from ProCook - Tottenham Court Road
Thank you for your kind words! We're so glad to hear you enjoyed both our product and customer service. Your feedback is greatly appreciated.
The staff knew exactly what I wanted…
The staff knew exactly what I wanted and found it quickly.
February 7, 2025
Reply from ProCook - Tottenham Court Road
We're so glad to hear that you had a positive experience! It's wonderful to know that our staff was able to quickly find what you were looking for. We strive to provide a welcoming and efficient environment for our customers, and your comments encourage us to continue doing so. Thank you for taking the time to share your thoughts; we value your business.
Good quality product, great sale!
I need a couple of new stainless steel cookware. When we went into shop we purchased more than we initially planned as there was a good sale. Customer service was pretty good as well. All in all a good buy. Have do far used 2 of the cookware. Really enjoy cooking in my new saucepan! Would definitely recommend them.
February 5, 2025
Reply from ProCook - Tottenham Court Road
Thank you for your kind review! We're delighted to hear that you found the cookware you were looking for and that you're enjoying your new saucepan. It's wonderful to know that our team provided you with a positive shopping experience. We're always striving to offer our customers great deals and excellent service.
All around wonderful experience!
I was made to feel safe, unthreatened and welcomed which to me is very important as I don't often go shopping.
February 5, 2025
Reply from ProCook - Tottenham Court Road
We appreciate your kind words and are thrilled to hear that you felt safe, unthreatened, and welcomed during your visit. It's our goal to create a comfortable and inviting environment for all our customers.
Highly recommend
I went to a store on Tottenham Court Road to look for my cookware, the staffs really helped me choose the best items for my needs.
I got some discounts by buying pots and pans in bundles (you can build your own bundle if you visit the store!) but I realized I forgot to get the lid for one of my frying pans and they helped me get the discount as I bought them together with the rest without showing even a bit of annoyance though I blocked the register. Great hospitality, I really appreciate their help. I'd definitely go back and buy more.
The pots and pans are also great, absolutely love the quality, it's worth the price, and if you can I recommend to go see in store so that you get the perfect sets for your needs!!
February 3, 2025
Reply from ProCook - Tottenham Court Road
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you found our team at the Tottenham Court Road store so helpful and that they were able to assist you in finding the perfect cookware for your needs. We are proud of our team's commitment to providing excellent customer service and are thrilled that you were impressed with their hospitality and willingness to go the extra mile. We are also pleased to hear that you are enjoying the quality of your cookware and that you found the value to be worth the price. We hope to see you again soon for your future cookware needs.
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