What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... See more
Company replied
Location
Switch locationUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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See what reviewers are saying
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived f... See more
The store was well stocked for it's limited size. The staff were pleasant and attentive without being pushy. The prices were reasonable and the items looked well made.
Great experience in Procook at the Trafford Centre. We were looking for pans and had little idea. Scarlett took time to patiently and clearly explain the differences between the different types of p... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, United Kingdom
4.9
Excellent
1K reviews
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The store was well stocked for it's…
The store was well stocked for it's limited size. The staff were pleasant and attentive without being pushy. The prices were reasonable and the items looked well made.
July 25, 2026
As always staff very helpful
July 24, 2026
Love this shop
Love this shop, staff are always helpful and the products are great quality.
July 19, 2026
Great aervice great stuff
July 17, 2026
Love the layout of the shop
Love the layout of the shop. Staff were very friendly and helpful and I am very pleased with the knives I purchased. Thankyou.
July 9, 2026
Helpful and friendly assistant
July 13, 2026
Great servis and products
July 13, 2026
There was a problem with my original…
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived from the warehouse within 3 days!! Excellent service.
July 8, 2026
Excellent products.
July 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful staff
Very helpful staff, courteous and patient
Very easy exchange
Will go again
July 7, 2026
Reply from ProCook - Trafford
We're so glad you found our staff helpful, courteous, and patient, and that your exchange was easy! We look forward to seeing you again.
fantastic customer service and…
fantastic customer service and fantastic products and fantastic prices
July 11, 2026
Reply from ProCook - Trafford
We're so pleased to hear that you enjoyed our fantastic products, prices, and customer service! Thank you for your kind words.
We poped in for a couple of item's …
We poped in for a couple of item's having ha a good look i was unable to locate them when we asked for assistance the staff are right on Q. Showing me several options. Very good service.
July 10, 2026
Not expensive and excellent staff
July 2, 2026
Love this shop.
Love this shop.
Staff are friendly
And everything you buy are just top notch.
Brilliant..
July 9, 2026
What a great shop for everything you…
What a great shop for everything you could need in your kitchen!
My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in the mechanism. Could I also say ‘great cutting action’ too.
Quality products a affordable prices, give ProCook a visit.
July 8, 2026
Reply from ProCook - Trafford
We're so glad you found our shop to be a great place for all your kitchen needs! It's wonderful to hear you're pleased with the design and cutting action of your new scissors. Thank you for recommending us!
Reply from ProCook - Trafford
We appreciate you highlighting both our product quality and customer service. Your feedback is valuable to us.
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