We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... See more
Location
Switch locationUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... See more
Company replied
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived f... See more
The store was well stocked for it's limited size. The staff were pleasant and attentive without being pushy. The prices were reasonable and the items looked well made.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, United Kingdom
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Plenty of choice
Plenty of choice, varying prices, pleasant atmosphere, and helpful staff.
January 29, 2026
Reply from ProCook - Trafford
We appreciate you taking the time to leave us this great review! We're so happy you liked our choices, prices, atmosphere, and staff.
Reply from ProCook - Trafford
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop, products and staff.
The store stocked a good range of…
The store stocked a good range of items , the kitchen pan sets were a little expensive, i purchased one item no instructions inside the box , the cashier was happy to explain the instructions to me and confirmed I can return the item if not correct, i was not aware if your store i received the details from another store
January 25, 2026
Reply from ProCook - Trafford
We appreciate you sharing your experience. We're happy our store had a good selection. We'll review the pricing of our pan sets and ensure all items include instructions. We appreciate you bringing this to our attention.
Helpful and Knowledgable Assistant
The assistant was very helpful as our initial enquiry lead us to a purchase.
He was very knowledgable which gave us confidence to buy.
January 23, 2026
Reply from ProCook - Trafford
We're so happy to hear that our assistant's knowledge and help led to a confident purchase. We appreciate you taking the time to leave us this great review!
Helpful staff good quality thanks
January 23, 2026
Excellent shopping experience
Richard was very helpful, shop is clean and well laid out and goods I bought were good quality and great value for money with the guarantees that came with them
January 20, 2026
Excellent value for money on a new…
Excellent value for money on a new pizza stone only £15 the cheapest around and very friendly staff thank you A*
January 16, 2026
Matching kettle & toaster
The White Rose store did not have the kettle that we wanted.
They contacted Trafford Centre & asked for them to hold it plus the matching toaster. We picked both items up from TC the following week.
January 14, 2026
Reply from ProCook - Trafford
Thank you for your kind words! We noticed you left a 1-star rating along with a positive review. If this was unintentional, please feel free to update your rating to reflect your experience. We really appreciate your support.
I rang the store to see if a product…
I rang the store to see if a product was in stock. The staff were very helpful and knowledgeable of the product
January 17, 2026
Reply from ProCook - Trafford
We're happy to hear that our staff was helpful and knowledgeable when you contacted us about the product's availability. We appreciate your positive feedback!
Lovely products
Lovely products, great service from a lovely young man. Would return.
January 17, 2026
Reply from ProCook - Trafford
We appreciate you letting us know our staff was kind and helpful; it means a lot to our team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.