ProCook - Trafford Reviews 

1,225
TrustScore 5 out of 5

4.9

Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB


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Rated 5 out of 5 stars

What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... See more

Company replied

Rated 5 out of 5 stars

I only bought an apron but the range on offer was good, it’s was an easy straightforward purchase with a friendly and encouraging member of staff so thank you.

Rated 5 out of 5 stars

There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived f... See more

Rated 4 out of 5 stars

The store was well stocked for it's limited size. The staff were pleasant and attentive without being pushy. The prices were reasonable and the items looked well made.


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,225)

24,353 reviews in the last 12 months

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Rated 5 out of 5 stars

High quality cookware for great prices

High quality cookware for great prices! I’ve shopped at the store in Trafford and online, had a positive experience with both. At the Trafford centre location, there are a lot of options to see in person, and they even offer to hold your purchased items while you continue shopping. Would highly recommend!

April 26, 2026
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Reply from ProCook - Trafford

We're happy to hear that you find our cookware high quality and our prices great! It's wonderful you've had positive experiences both in our Trafford store and online. We appreciate your recommendation and are glad you enjoyed the hold service.

Rated 5 out of 5 stars

Competitive

Very wide choice of goods at very competitive prices. Really helpful staff

April 13, 2026
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Reply from ProCook - Trafford

We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our wide selection, prices, and helpful staff.

Rated 5 out of 5 stars

Im always happy to shop or browse at…

Im always happy to shop or browse at ProCook stores. The quality is always great and service always tops!

April 24, 2026
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Reply from ProCook - Trafford

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you're always satisfied with our quality and service.

Rated 5 out of 5 stars

Excellent

Found what I was looking for in a well laid out store. Served with a smile.

April 22, 2026
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Reply from ProCook - Trafford

We appreciate you taking the time to leave us this wonderful review! We're so happy you found what you were looking for and were served with a smile.

Rated 4 out of 5 stars

It’s durable

It’s durable, versatile, and well-suited for both everyday cooking and larger meals, making it a dependable choice for home cooks.

April 17, 2026
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Reply from ProCook - Trafford

We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our product durable and versatile for everyday use.

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

September 19, 2025
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Reply from ProCook - Trafford

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

Rated 5 out of 5 stars

Great service

April 7, 2026
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Reply from ProCook - Trafford

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

Rated 5 out of 5 stars

Present

Found everything I wanted and some extras too.

April 6, 2026
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Reply from ProCook - Trafford

We're happy to hear that you found what you wanted and more! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Very helpful

Very helpful

April 9, 2026
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Reply from ProCook - Trafford

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

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