Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... See more
Company replied
Location
Switch location2-3 Pydar Street, TR1 2AR Truro, GB
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See what reviewers are saying
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... See more
Excellent and very helpful staff, helped me with my purchase and I will definitely always shop at Pro Cook
We were greeted with a lovely cheerful welcome. We explained what we were looking for. We received lots of advice and were shown a full range of products. Then we were left to investigate the range.... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
2-3 Pydar Street, TR1 2AR, Truro, United Kingdom
4.9
Excellent
957 reviews
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The sales lady was helpful and happy
The sales lady was helpful and happy. So lovely to shop there
June 3, 2026
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Happy and would recommend and would buy…
Happy and would recommend and would buy again keep up the good work friendly staff everything is the best 👌 👍 X x
June 3, 2026
Reply from ProCook - Truro
We're so happy you enjoyed our friendly staff and excellent service! We appreciate your kind words and recommendation.
Excellent shopping experience
The young lady that served me enquired what I was looking for but she was not pushy, usually I was say "just looking". She was so helpful with the coffee machines and explained very well....I didnt buy one on that day but am definitely thinking more about it.....I then asked about the knives and she gave me a knife I was looking at and let me try it out on some vegetables...from that I bought a set of three....very good shopping experience which is sadly so lacking today in all areas.
June 2, 2026
Good quality product .great value for…
Good quality product .great value for money cashier very friendly and helpful
May 30, 2026
Reply from ProCook - Truro
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Had the product we needed and staff…
Had the product we needed and staff were very helpful
May 30, 2026
Reply from ProCook - Truro
We're delighted we had what you needed and our staff was helpful. Thank you!
Amazing selection and prices
Amazing selection and prices! The staff were so friendly and helpful
May 28, 2026
Reply from ProCook - Truro
We're so glad you enjoyed our selection, prices, and found our staff friendly and helpful!
A great store
A great store, friendly, helpful staff, everything neatly displayed in appealing ways, well labelled and of course great products.
May 27, 2026
Reply from ProCook - Truro
We're so glad you enjoyed our store, our friendly team, and our appealing displays. We appreciate your kind words about our products!
Helpful and enthusiastic staff.
Very helpful, friendly and enthusiastic staff. The shop offers a great range of quality items. I'm so pleased we still have shops like this in Truro, so we need ro support them and stop buying everything from Amazon.
May 23, 2026
Reply from ProCook - Truro
We're so glad you appreciated our helpful staff and the quality items! We agree, supporting local shops is vital. Thank you for your kind words.
Reply from ProCook - Truro
We appreciate your kind words.
Friendly staff.
May 21, 2026
Reply from ProCook - Truro
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great customer service and got what I…
Great customer service and got what I needed. Excellent knife
May 26, 2026
Reply from ProCook - Truro
We appreciate your feedback! We're glad our service helped you find an excellent knife.
Reply from ProCook - Truro
We appreciate your kind words.
Staff are amazing knowledgeable and…
Staff are amazing knowledgeable and friendly and helpful
May 23, 2026
Reply from ProCook - Truro
We're so glad our staff was amazing, knowledgeable, friendly, and helpful. We appreciate your feedback!
Reply from ProCook - Truro
We're glad you found our store helpful and enjoyed our cookware!
How much for delivery? Nothing.
On holiday in Cornwall, we saw some small cast iron casseroles in the Truro store for sale at £20. They were ideal for our needs but quite heavy. I asked a member of staff if delivery was expensive. She said it wasn't and we could order in the shop for delivery to our Yorkshire home. We bought three and took them to the desk. I was pleasantly surprised when the assistant said that there was no delivery charge for items of £60 or over. We placed the order in Truro on Thursday afternoon; they arrived safely at our home on Friday morning. An Extraordinary level of service.
May 21, 2026
Unprompted review
Reply from ProCook - Truro
We are so pleased to hear about your positive experience with our team in Truro and the swift delivery of your cast iron casseroles. We truly appreciate you sharing your kind words and are delighted we could provide such an extraordinary level of service.
My first visit to ProCook
My first visit to ProCook. Was impressed with the range of products and helpful staff. Would definitely shop here again.
May 19, 2026
Reply from ProCook - Truro
We're so glad you enjoyed your first visit! We appreciate your kind words about our product range and helpful staff. We look forward to seeing you again.
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