Quality products interesting offers I love visting pro cook any store This one specifically was a quick visit and I got lovely durable bowls and pasta plates Very good kitchen containers in... See more
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Location
Switch locationUnit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD Wembley, GB
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See what reviewers are saying
I really wanted to let the head office know that you have amazing staff in your Wembely outlet branch. I received the best service from Mahek and I’ll never forget her support. Honestly I was clueles... See more
Company replied
We recently purchased a wok pan and a few smaller kitchen items from the ProCook store in Wembley Outlet, and we’re really pleased with our experience. The customer service was excellent—friendly, hel... See more
Company replied
I when the other day, my experience was one of the greatest , is hard now days to get a great experience awhile shopping especially before ending anyone's shift. Majority who is working in sales,co... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD, Wembley, United Kingdom
4.6
Excellent
411 reviews
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Very productive knowledgeable staff…
Very productive knowledgeable staff member, very helpful.
October 23, 2025
Reply from ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff productive, knowledgeable, and helpful.
Very friendly staff and welcoming
Very friendly staff and welcoming.
Very helpful.
It was the first time I went into this store and the staff were extremely friendly which made me comfortable. I ended up buying more than what I came in for. Which was just a browse.
October 16, 2025
Reply from ProCook - Wembley
We're happy to hear that our staff made you feel so welcome and comfortable during your first visit! It's wonderful you found them helpful and that you enjoyed your browsing experience with us.
Reply from ProCook - Wembley
We appreciate you letting us know our staff was excellent and helpful; it means a lot to our team. Thank you!
Procook it is very good for cooking
I hear about procook from a friend she have and și tell me to buy a procook and I listen and now when I cook in ,definitely it is the best food in procook and the bread is always delicious I recommend procook to anyone thanks
October 7, 2025
Reply from ProCook - Wembley
We're happy to hear that you're enjoying cooking with our products and that your food and bread are delicious! We appreciate your recommendation and are glad you listened to your friend.
Reply from ProCook - Wembley
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful staff customers question…
Very helpful staff customers question answers properly by reading the items leaflet
October 3, 2025
Reply from ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and answered your questions thoroughly.
Reply from ProCook - Wembley
We appreciate your feedback and we will review our store layout.
Food sticks to the pan and is very hard…
Food sticks to the pan and is very hard to clean afterwards
September 27, 2025
Reply from ProCook - Wembley
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
The shop manager was very courteous and…
The shop manager was very courteous and explained the functions and features of all products we were interested
September 27, 2025
Reply from ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear that the shop manager was courteous and explained the products well.
Quick Mooch
Great store with lovely friendly staff.
Excellent products and some cool novelties.
Brought a few bits for the kitchen.
Have subsequently made an online purchase since.
August 28, 2025
Reply from ProCook - Wembley
We're happy to hear you enjoyed our store and found excellent products and cool novelties. It's great you found some bits for the kitchen and made an online purchase. We appreciate your positive feedback!
Reply from ProCook - Wembley
We appreciate your positive feedback! We're so glad you think our product is of very nice, high quality.
It was a great experience and Sales…
It was a great experience and Sales associate was very helpful.
September 13, 2025
Reply from ProCook - Wembley
We're glad you enjoyed your experience. It is wonderful to hear that our sales associate was so helpful. Thank you for your positive feedback!
Reply from ProCook - Wembley
We're glad you were attended to well and politely. Thank you for your positive feedback; we appreciate it greatly!
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff. Went above and beyond to help us choose what we wanted.
September 6, 2025
Reply from ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful, knowledgeable, and went above and beyond for you.
First time in your Wembley shop
First time in your Wembley shop, impressed with the service I received and the shop assistant was very helpful
August 28, 2025
Reply from ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear you were impressed with the helpful service you received at our shop.
Service was good and product knowledge…
Service was good and product knowledge informative.
September 5, 2025
Reply from ProCook - Wembley
We appreciate you taking the time to share your positive experience! We're so glad you were happy with our service and informative product knowledge.
You staff was so friendly and charming.
August 30, 2025
Reply from ProCook - Wembley
We appreciate your feedback! We're so happy our staff was friendly and charming, and we thank you for letting us know.
Reply from ProCook - Wembley
We appreciate your positive feedback! We are so happy to hear our staff was supportive and helpful for you. Thank you.
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