Quality products interesting offers I love visting pro cook any store This one specifically was a quick visit and I got lovely durable bowls and pasta plates Very good kitchen containers in... See more
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Location
Switch locationUnit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD Wembley, GB
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See what reviewers are saying
I really wanted to let the head office know that you have amazing staff in your Wembely outlet branch. I received the best service from Mahek and I’ll never forget her support. Honestly I was clueles... See more
Company replied
We recently purchased a wok pan and a few smaller kitchen items from the ProCook store in Wembley Outlet, and we’re really pleased with our experience. The customer service was excellent—friendly, hel... See more
Company replied
I when the other day, my experience was one of the greatest , is hard now days to get a great experience awhile shopping especially before ending anyone's shift. Majority who is working in sales,co... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD, Wembley, United Kingdom
4.6
Excellent
412 reviews
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Everything you didn't know you needed…
Everything you didn't know you needed for your kitchen as well as all you need
July 18, 2025
Reply from ProCook - Wembley
We appreciate you taking the time to share your thoughts. We're happy to hear that our products met your kitchen needs and offered unexpected solutions.
Beautifully made
July 12, 2025
Reply from ProCook - Wembley
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Wembley
We appreciate your positive feedback! We're so glad to hear you enjoyed the good quality and service. We will keep it up!
A lovely place to shop
Competitive product, nice environment/atmosphere, great service from the female assistant who struck a perfect balance between attention and selling.
July 7, 2025
Reply from ProCook - Wembley
We're so glad you appreciated our competitive product and the atmosphere. We appreciate your positive feedback regarding the assistant's great service and perfect balance.
Unacceptable Attitude…
The Lady at the counter was very rude and uncooperative. I mentioned to her that I have a discount code but she refused to accept (Muslim lady). Did not have a name badge.
June 30, 2025
Reply from ProCook - Wembley
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Reply from ProCook - Wembley
We are happy to hear that your experience was great and helpful. Thank you for your positive feedback; we appreciate it.
Procooks have the best items and they’re long lasting products
It is the best experience as always, I am the big fans of procook cuttlery, and always found the perfect service
June 28, 2025
Reply from ProCook - Wembley
We're happy to hear that you consistently have a great experience and appreciate our cutlery. We appreciate you being such a big fan and for your positive feedback!
Reply from ProCook - Wembley
We're happy to hear that you found our team helpful and were able to get a promotional discount. Thank you for your positive feedback and for sharing.
All good!!!
The lady who served us was helpful and very attentive without being intrusive. Great value and products
June 26, 2025
Reply from ProCook - Wembley
We're so happy to hear that you found our staff member helpful and attentive! It's great to know you felt the products offered great value. We appreciate your review!
All is good.
June 20, 2025
The lady serving us was very efficient…
The lady serving us was very efficient and super helpful. Lovely manner with a smile whijst working on her own with several customers in store. She made us very comfortable with her kind service 👌
June 23, 2025
Reply from ProCook - Wembley
We're delighted to hear that the service you received was efficient and helpful. It's great to know her lovely manner and kind service made you feel comfortable. We appreciate your positive feedback!
Very good service
Very good service , the person from wembley shop is very good in what he is doing.
I appreciate he's help .
Thank you pro cook
June 23, 2025
Reply from ProCook - Wembley
We're happy to hear that you received very good service at our Wembley shop. We appreciate your positive feedback and are so glad that our team member was helpful. Thank you!
Fantastic service and products
Fantastic service and products. I purchased a full set of pots and pans two years ago. I had an issue with one of my frying pans and the store clerk replaced it immediately as had guaranteed warranty. Super simple and very friendly. Thank guy!
June 13, 2025
Reply from ProCook - Wembley
We're delighted to hear about the fantastic service and products you've experienced! We're glad the warranty replacement was super simple and friendly. Thank you for your positive feedback!
excellent service and professional…
excellent service and professional advice on items i bougth
May 30, 2025
Reply from ProCook - Wembley
We're happy to hear you received excellent service and professional advice on your purchases! We appreciate your positive feedback very much.
Reply from ProCook - Wembley
We appreciate your recommendation and are glad you find the quality unbelievable. Thank you for the positive feedback regarding our warranty!
Good quality pits and pans
They pots and pans are very good heavy material can tell they will last long, can’t give a full review as I haven’t use them for a while yet
May 31, 2025
Reply from ProCook - Wembley
We're happy to hear that you find the pots and pans to be of good quality. We appreciate your initial impressions and look forward to hearing more after you've had a chance to use them. Thanks for your feedback!
great service !!!
Vic, who assisted me in store was knowledgable and helpful ensuring I bought all the things I needed
May 31, 2025
Reply from ProCook - Wembley
We're glad you found our team member to be so helpful and knowledgeable. Thanks for your feedback!
The lady called Salwa was fabulous in…
The lady called Salwa was fabulous in terms of explaining about everything and polite.
May 23, 2025
Reply from ProCook - Wembley
We're happy to hear that you found the explanation helpful and appreciated the politeness. Thank you for your positive feedback.
Reply from ProCook - Wembley
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff were friendly and helpful.
May 27, 2025
Reply from ProCook - Wembley
We appreciate your feedback! We're happy our staff was friendly and helpful.
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