Ordered online and in store. Products came quickly and safely online excellent quality I purchased more instore I called to check stock - a wonderful young lady was so helpful and when I arrived... See more
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Location
Switch locationUnit 1001, Montfichet Rd, E20 1EJ London, GB
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I've been to the ProCook shop in Stratford, East London. The shop is very nice, with a good range of products. The staff were extremely helpful and fetched from storage some articles which were not in... See more
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... See more
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 1001, Montfichet Rd, E20 1EJ, London, United Kingdom
4.8
Excellent
1K reviews
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Had the equipment I wanted in stock and…
Had the equipment I wanted in stock and the staff member was helpful and polite.
September 30, 2026
The customer care was brilliant
The customer care was brilliant. They explained the difference between the saucepan ranges, which made it easier for my shopping
September 23, 2026
Polite and helpful!
September 27, 2026
Great staff
September 24, 2026
Super helpful staff member
Super helpful staff member . She really knew the products and guided us politely and with confidence. I wish staff in other stores were this helpful.
September 23, 2026
Very helpful staff especially…
Very helpful staff especially considering how small the shop was! It was nice to get help without feeling rushed!
September 13, 2026
Great quality produce
Delighted with this 28cm stainless steel 6.1 litre pane with 20% off, its a quality product and I cant wait to use it.
September 21, 2026
Nice shop, helpful staff
I've been to the ProCook shop in Stratford, East London. The shop is very nice, with a good range of products. The staff were extremely helpful and fetched from storage some articles which were not in the shelves but were exactly what I wanted (a BBQ set). I also bought a bread knife and got useful tips about maintenance and also a full explanation of what is covered in the 25y warranty. The shop and the service deserve a five star review.
September 16, 2026
Really helpful, knowledgable staff
Really helpful, knowledgable and lovely staff. Good and range and good value - definitely worth checking out when needing kitchen and dining goods.
September 20, 2026
Great Quality Products and Even Nicer Staff!
This is an amazing store with such friendly staff. Samyra helped me find a cutlery set that I have fallen in love with, she was very helpful and kind and answered all my questions perfectly. Was the highlight of my day!
September 14, 2026
Easy to shop
September 11, 2026
Pro Cook, worth another look.
Great service and quality affordable products, at least for my budget.
September 11, 2026
Bargain purchase and the shop assistant…
Bargain purchase and the shop assistant was really helpful and polite - he really went out of his way to help and gave good old fashioned service with a smile!
September 14, 2026
The staff is super helpful and…
The staff is super helpful and friendly, product is very good
September 11, 2026
Always a nice experience
The staff are always helpful and product quality and price are reasonable.
September 7, 2026
Very helpful and friendly person I will…
Very helpful and friendly person I will visit that store again very soon
September 9, 2026
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