Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... See more
Location
Switch locationUnit 1001, Montfichet Rd, E20 1EJ London, GB
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See what reviewers are saying
The staff at the Westfield Stratford store were very helpful. They were attentive without being overbearing. I usually avoid going into physical shops, but I will look forward to my next ProCook visit... See more
From the moment I walked into the store, the staff were attentive, supportive and friendly. I was able to shop and look around knowing that someone was there to help me if I had any questions. The cus... See more
Company replied
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 1001, Montfichet Rd, E20 1EJ, London, United Kingdom
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The gentleman who served me took the…
The gentleman who served me took the time to explain the different range of products.

Reply from ProCook - Westfield Stratford
What a great shop the pro Cook is got…
What a great shop the pro Cook is got what I went and my mum bought Christmas presents in there too

Reply from ProCook - Westfield Stratford
Although the shop isn't too big
Although the shop isn't too big, I managed to get most of the stuffs that I need.

Reply from ProCook - Westfield Stratford

Reply from ProCook - Westfield Stratford
Very helpful when choosing our knife…
Very helpful when choosing our knife set /block , nothing seemed too much trouble 😀
Would recommend
Fairly priced, good range of products, friendly and attentive staff in store. Would recommend.
The staff were both friendly and very…
The staff were both friendly and very helpful and undoubtedly I would return
Just a good day out good food enjoyed
Recommended
Great range of products at reasonable prices. Staff were very helpful and welcoming. Recommended

Reply from ProCook - Westfield Stratford
The man was realy good and helpfull was…
The man was realy good and helpfull was easy to chose

Reply from ProCook - Westfield Stratford
Amazing service from the young guy from…
Amazing service from the young guy from entering the store to leaving the store and so easy to navigate thru store .

Reply from ProCook - Westfield Stratford
Would highly recommend Procook
I've ordered a few times from Procook. The choice of items is good. It's always been bakeware I've ordered and always been pleased with the quality. I've never had to contact customer services because I've never had cause to. Their website is easy to navigate and the process of ordering is easy. Would highly recommend 👌
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