Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... See more
Location
Switch locationUnit 1001, Montfichet Rd, E20 1EJ London, GB
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See what reviewers are saying
The staff at the Westfield Stratford store were very helpful. They were attentive without being overbearing. I usually avoid going into physical shops, but I will look forward to my next ProCook visit... See more
From the moment I walked into the store, the staff were attentive, supportive and friendly. I was able to shop and look around knowing that someone was there to help me if I had any questions. The cus... See more
Company replied
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 1001, Montfichet Rd, E20 1EJ, London, United Kingdom
4.8
Excellent
1K reviews
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Reply from ProCook - Westfield Stratford
We appreciate you sharing that our staff was friendly and that our store at Stratford was nice!
The service was impeccable
The service was impeccable, but the price of the product was wrong, when to pay it shows a much expensive price that caused a big confusion, might be because the product was placed in a different shelf.
April 17, 2026
Reply from ProCook - Westfield Stratford
We appreciate your feedback and are sorry to hear about the pricing confusion. We'll look into why the price was incorrect and ensure this doesn't happen again.
The best,
The best,
I bought a kitchen robot from ProCook Westfield and I’m very happy with it. It kneads dough really well, is easy to use, and stays stable during operation. Perfect for homemade bread and pizza. Friendly staff and a pleasant in-store experience.
April 10, 2026
Reply from ProCook - Westfield Stratford
We're happy to hear you're very pleased with your kitchen robot from ProCook Westfield! It's great to know it kneads dough well, is easy to use, and stays stable. We appreciate your positive feedback regarding our friendly staff and pleasant in-store experience.
Reply from ProCook - Westfield Stratford
We appreciate you letting us know our assistants were friendly and helpful; it means a lot to our team that you had a positive experience.
Stratford ProCook shop is nice and…
Stratford ProCook shop is nice and lovely. Everything you need is there, really happy with my purchases here
April 18, 2026
Excellent customer service
I had a really good customer service on Wednesday at around 9:00 in Westfield Stratford.
April 15, 2026
Excellent customer service, great selection of items
The wonderful (scarved) lady who helped us find our new set of kitchen knives was very professional, very knowledgeable of the products being sold in the store and very helpful.
April 6, 2026
Never been in pro cook shop but glad i…
Never been in pro cook shop but glad i did got a can opener and its perfect
April 9, 2026
Very helpful telling me all about the…
Very helpful telling me all about the products at the till and what I could buy fir £10 also the bargain box I liked to.
April 9, 2026
The assistant was polite
April 9, 2026
Gave me time to look at selection
Gave me time to look at selection, answered my questions on items, provided advice and recommended what would suit me best
April 8, 2026
Reply from ProCook - Westfield Stratford
We're happy to hear that you had a great experience! We appreciate you taking the time to share your feedback and are glad we could assist you effectively.
Reply from ProCook - Westfield Stratford
We appreciate you letting us know our staff was helpful; it means a lot to our team that you had a positive experience.
The shop is easy to navigate
The shop is easy to navigate. It was easy to find my peeler but it was priced too high in my opinion.
April 4, 2026
Reply from ProCook - Westfield Stratford
We're glad you found the shop easy to navigate and locate the peeler. We appreciate your feedback regarding the pricing, and we'll certainly consider it.
Reply from ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Good advice given
April 1, 2026
Reply from ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Your sales man telling me the deals you…
Your sales man telling me the deals you have in store.
April 4, 2026
Reply from ProCook - Westfield Stratford
We're glad to hear that our sales team member shared the deals we have available. We appreciate you taking the time to leave us feedback.
I went to the Stratford Westfield…
I went to the Stratford Westfield Branch. Great products, great customer service.
I would highly recommend it.
April 4, 2026
Reply from ProCook - Westfield Stratford
We're happy to hear that you had a great experience at our Stratford Westfield branch! We appreciate your recommendation and are glad you enjoyed our products and customer service.
Cute store lots of very useful items
Cute store lots of very useful items! Customer service was great!
April 3, 2026
Reply from ProCook - Westfield Stratford
We appreciate your positive feedback; we are so happy you found our store cute, our items useful, and our customer service great.
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