Ordered online and in store. Products came quickly and safely online excellent quality I purchased more instore I called to check stock - a wonderful young lady was so helpful and when I arrived... See more
Company replied
Location
Switch locationUnit 1001, Montfichet Rd, E20 1EJ London, GB
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See what reviewers are saying
I've been to the ProCook shop in Stratford, East London. The shop is very nice, with a good range of products. The staff were extremely helpful and fetched from storage some articles which were not in... See more
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... See more
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 1001, Montfichet Rd, E20 1EJ, London, United Kingdom
4.8
Excellent
1K reviews
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The staff were awesome
May 12, 2026
Reply from ProCook - Westfield Stratford
We are so happy to hear our staff was awesome! Thank you for the positive feedback.
asked for ovenproof glass container…
asked for ovenproof glass container with lid.
shown types that were fit for purpose and another without lid. what i was looking for all staff were very good
May 14, 2026
Reply from ProCook - Westfield Stratford
We're so glad our staff could assist you in finding the perfect ovenproof glass container. Your positive feedback about our team is truly appreciated!
Reply from ProCook - Westfield Stratford
We appreciate your kind words.
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
May 14, 2026
Reply from ProCook - Westfield Stratford
We really appreciate your kind review.
Helpful
Helpful. Polite staff who made sure we got the product we wanted, will definitely visit this store again
May 9, 2026
Reply from ProCook - Westfield Stratford
We're so glad our polite staff helped you find what you needed. We appreciate your kind words and look forward to your next visit!
Excellent customer service as always
Excellent customer service as always, very helpful when placing an order and of course 10/10 products that never disappoint. Happy customer here.
May 3, 2026
Reply from ProCook - Westfield Stratford
We're so pleased to hear you consistently receive excellent customer service and enjoy our products. Thank you for your kind words!
The gentleman who served me took the…
The gentleman who served me took the time to explain the different range of products.
May 9, 2026
Reply from ProCook - Westfield Stratford
We're so happy to hear our team provided excellent service and explained our products thoroughly. Thank you for your kind words!
What a great shop the pro Cook is got…
What a great shop the pro Cook is got what I went and my mum bought Christmas presents in there too
May 9, 2026
Reply from ProCook - Westfield Stratford
We're so glad you found what you needed and that your mum also enjoyed her Christmas shopping with us! Thank you for your kind words.
Although the shop isn't too big
Although the shop isn't too big, I managed to get most of the stuffs that I need.
May 6, 2026
Reply from ProCook - Westfield Stratford
We're glad you found most of what you needed! We appreciate your feedback.
Reply from ProCook - Westfield Stratford
We appreciate your positive feedback.
Very helpful when choosing our knife…
Very helpful when choosing our knife set /block , nothing seemed too much trouble 😀
April 29, 2026
Would recommend
Fairly priced, good range of products, friendly and attentive staff in store. Would recommend.
May 1, 2026
The staff were both friendly and very…
The staff were both friendly and very helpful and undoubtedly I would return
April 25, 2026
Great assistant!!!
April 30, 2026
Reply from ProCook - Westfield Stratford
Thank you for your kind feedback!
Just a good day out good food enjoyed
April 27, 2026
Recommended
Great range of products at reasonable prices. Staff were very helpful and welcoming. Recommended
April 26, 2026
Reply from ProCook - Westfield Stratford
We appreciate you sharing your experience! We're so glad to hear that you found a great product range at reasonable prices and that our staff were helpful.
The man was realy good and helpfull was…
The man was realy good and helpfull was easy to chose
April 22, 2026
Staff were cheerful and helpful!
April 25, 2026
Reply from ProCook - Westfield Stratford
We appreciate you letting us know our staff was cheerful and helpful; it means a lot to our team.
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