Profile pensions who ever I speak to and when they are always polite friendly and professional They helped me set up online accounts whilst on the phone as I’m nog computer literate lol I couldn’t... See more
Company replied
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Review summary
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Reviews shaping this summary
Hi,made the choice to transfer all pensions after recommendations from friends and quick phone call and the ball got rolling all came together very quickly!! Very professional at profile pensions kept... See more
Company replied
Had a pension elsewhere to where l currently work , needed help to get the Pension pot put into another account and Profile helped abd did all the necessary. Kept me aprised all the way through and no... See more
After many, many, years of working and supporting a wife and family, it was now time to think of retiring and starting a new chapter in my life. Profile pensions sorted out my private pension into a s... See more
Company details
Written by the company
A better pension for a brighter financial future. Combine your old pensions into a personalised plan and we'll make sure your money works as hard as you do.
Our Company
Written by the company
- Our Mission
- We are on a mission to make Britain better off by giving everyone the right pension plan based on their individual circumstances.
- Make the most of your pension
- Saving for the future has become too complicated, with many people lacking confidence when making financial decisions. Millions of people are not making the most of their pensions or have lost track of them altogether. Many are unknowingly leaving their old pensions in poor underperforming funds with high fees, and those who decide to self-manage often make expensive mistakes.
- What makes Profile Pensions different?
- We use our impartiality and expert knowledge to give you the right pension plan, choosing the best funds from leading money managers from the whole of the market. Our fees are low, all-inclusive and transparent. Our service is online for your convenience, but if you need help, or things explained to you in an easy to understand way, you can ask your dedicated pension adviser at any time.
Contact info
Norwest Court, Guildhall Street, PR1 3NU, Preston, United Kingdom
- 01772 804404
- contact@profilepensions.co.uk
- www.profilepensions.co.uk
4.5
Excellent
3K reviews
Asks customers to review
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Excellent service
The whole process from start to finish was made easy by my adviser who took care of everything
October 31, 2024
Very helpful
October 22, 2024
Fast friendly service kept me informed…
Fast friendly service kept me informed every step of the way made it easy for me to understand what was going on
October 29, 2024
So easy to use did everything they said…
So easy to use did everything they said they would do and very quick in replying
October 28, 2024
Couldn't be more helpful they tell me…
Couldn't be more helpful they tell me straight away about any new information regarding my account excellent service
October 17, 2024
Personal service with advisor over the…making my pension plan work for me
Personal service with advisor over the phone very informative and helpful. Given excellent advice about moving my other pension plans. Very patient while going through all the information needed to making my new pension plan work for me.
October 24, 2024
Very good service for dealing my…
Very good service for dealing my pension transfer I recommend this to everyone excellent investment for retirement
October 24, 2024
Waiting on my serps search ect
Waiting on my serps search ect. Must say easy to start but watch this space for full review. 🤞👍
October 17, 2024
Unprompted review
WOW....I had no idea i had this…
WOW....I had no idea i had this SERPS...my contact at pension profiles was so...well I can't begin to explain how knowledgeable,approachable,informative & helpful he is.
The transition of funds was very smooth and the ongoing support is 2nd to none.
Many many thanks
October 9, 2024
This was an easy chat,an unexpected one…
This was an easy chat,an unexpected one with no fuss.
October 18, 2024
yes l just had a chat with them and…
yes l just had a chat with them and they are a very good company
October 4, 2024
Unprompted review
Very knowledgeable advisors
Very knowledgeable advisors, explained everything that I asked
October 2, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
So poor and disappointing service
So poor and disappointing service. I joined them to allocate my pensions since 2003 and they could find only one part time job pension worths about £700 , that’s all. I told them full details of my employment history since 21 years and they are enable to do so. I am very disappointed with them and I find them just a cheating company after their commission that’s all. Don’t join them , honestly , just find another decent reputable organisation
October 4, 2024
Unprompted review
Reply from Profile Pensions
Hi Hashim,
I'm sorry to hear you haven't been happy with our service. As with all our customers, we did do a pension trace based on the information provided and we advised you what plans we could locate. We know it can be disappointing if you were expecting us to find more pensions.
I can confirm you only pay the 1% fee when a pension is transferred to us.
Thanks,
Carina Chambers
Marketing Manager
Very happy with the service. The team kept me update on everything. Would definitely recommend them .
Always answered any questions. Done exactly what they said . And always replied questions quickly.
September 30, 2024
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