Profile pensions who ever I speak to and when they are always polite friendly and professional They helped me set up online accounts whilst on the phone as I’m nog computer literate lol I couldn’t... See more
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Created with AI, based on recent reviews
A better pension for a brighter financial future. Combine your old pensions into a personalised plan and we'll make sure your money works as hard as you do.
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Norwest Court, Guildhall Street, PR1 3NU, Preston, United Kingdom
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Very easy to work with good communication at all stages.
Straight forward keeps you informed on every process easy to use app great all round experience
Excellent company to deal with.
Found my pensions from the late 80’s and brought them across to there pension scheme.
I found them very helpful and so easy to deal with.
If you are not using Profile Pensions, you need to ask yourself why.
Very helpful didn't have lots to do or think about was easier than I thought it was going to be.
I have a good experience with profile pensions they had kept me informed all the time and pleased with the outcome
I’ve experienced absolutely fantastic service with great helpful staff who work efficiently and utilise exceptional communication.
Great all round
After finally getting through to an advisor I wanted to write another review.
My personal advisor Ashleigh was amazing.
Firstly she apologised for the inconvenience and said she was going to look into it.My query was dealt with very efficiently but also providing me with lots of help and support along the way.
Thankyou so much Ashleigh your personal approach was received gratefully.

Reply from Profile Pensions
My advisor Paul has been most helpful in dealing with my financial situation, very professional and informative, only a phone call away, very impressive service.
I requested a withdrawal over 2 weeks ago now going in to week 3 I had no reponse of being processed I'm now considering on taking all of the funds out

Reply from Profile Pensions
she explained all what she was doing and listen to what i had to say and wanted to do
Keep you well informed and up to date on progress.
Easy access to agents that are friendly and informative.
From start to finish profile have kept me informed and professional, this is a pension i knew nothing about and was getting all the scam stories from people , but with the continued information from profile i felt relaxed and proof is in the pudding pension found in my portal account and I’m now getting advice on the best way to manage it thank you profile
Excellent takes all the stress away thank you so much
I havent completed everything i need to do at the moment.
Everything is sorted, it,s all done for you, simply and honestly, such a great experiance
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