Purchase and website experience good - Shed ordered for delivery three weeks later. Emails to confirm the delivery day went unanswered but using the chatbot on the site eventually got a response. The... See more
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At Project Timber, we design, manufacture, and sell a wide range of premium garden buildings, including sheds, summerhouses, garden offices, workshops, greenhouses, potting sheds, and log cabins. All of our buildings are modular, allowing you to fully customise the layout to suit your space and needs. This modular design also makes transporting and assembling your building in hard-to-reach areas, like non-access back gardens, simple and convenient. With easy-to-follow step-by-step instructions, construction is hassle-free, and our dedicated customer care team is just a phone call away to support you throughout the process. We offer a variety of sizes, fully insulated options for year-round use, and free pressure treatment for a 25-year anti-rot guarantee. Plus, enjoy free delivery and 0% finance, making it easier than ever to create the garden space of your dreams with Project Timber.
Contact info
Parry Works, Grassthorpe Road,, NG23 6QX, Sutton-on-Trent, Newark, United Kingdom
- 01777593073
- care@projecttimber.co.uk
- www.projecttimber.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 2 weeks
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Really quick delivery and Niall was…
Really quick delivery and Niall was brilliant helping me get the load in, a really positive and friendly ambassador for Project Timber! Can he help me come and build it too!?
Carl delivered my shed she was…
Carl delivered my shed she was professional energetic we need more people like Carl
Very helpful and informative
Very helpful and informative. Excellent delivery driver.
Excellent service from start to finish.
Excellent service from start to finish.
The ordering process was clear and straightforward, and communication about delivery was good.
Most importantly, the delivery driver, Niall was extremely helpful and polite. He didn’t just drop the items at the curb, but kindly helped carry everything into my garden, which I really appreciated.
Overall, a very positive experience with Project Timber. I would definitely recommend them and would use them again.
Graig M was very friendly and helpful
Polite and helpful driver
Delivery arrived within 2 hour slot - thanks
Craig M was fantastic
Craig M was fantastic, very friendly & helpful, 100% would recommend
Michael the delivery driver was…
Michael the delivery driver was brilliant - great communication and very friendly and helpful
Couldn't recommend them enough
After good service from the company. The driver also was so kind and helpful with carrying the roof panels into the back garden.
Not recommended AT ALL!
I have had my shed for nearly 10 months. I've contacted Project Timber regarding my issues with the shed I bought from them but, they can't be bothered to reply. All I can do is to try and help others with my experience. The issue is the quality of the shed itself. It leaks like a sieve! When it rains, water gets through the doors too easily. Water also gets in through the panel joins covered by the very thin and insubstantial strips of wood supplied to cover the joins. Water gets in where the roofing felt is nailed too. The panels are far from precision made either. For around £850, I really do expect better. The perspex fit the windows is wafer thin to. What else can I say other than to say don't do what I did and keep anything in there that could perish or will rust. My tools are rusty and anything not made of metal, is wet. I looked at buying a metal shed but bought this for ascetics but, it is a rubbish product at, I think, a high cost.
Great delivery service from Niall M
Great delivery service from Niall M. He put the shed where we needed and he was very pleasant. Thank you
Money making people always do nothing!
The company from my experience a joke my big boys xmaz was more ruined as parts didnt get delivered for shed I ordered from here. Didn't notice untill foundations all done an shed near up what was missing major nightmare !ive phoned emailed from they opened bk up on 5th Jan raised my concerns 22 im sure December on hoilday so I phoned them when reopened..spoken to same person 3 times an another 2 colleagues 4 separate times in last few weeks always told say thing an nothing done..had email from the delivery company on Monday night, to say delivery Tuesday 13th jan between 8 am - 6pm. im lying ill will v bad chest and kidney infection but kept myself awake for no delivery to show Tuesday..called bk yesterday morning to get Bonnie again who already said same words wk before I will do myself right now, did share ive already heard these words from yourself Bonnie.. phone call email I've screenshot the lot! So had no update from the delivery DX either but they deffo manged to leave an email for project timber to let them know they had back log of deliveries mine won't be today just couldn't tell me this information.first time Ive heard from delivery company was today saying they'll be here today with order.. I've already spoken to solicitor as shed was built with missing windows the lot with trying keep weather an birds out been a nightmare like reviews I just read mine shed also leaking in places water shouldn't be!! Never will give a penny again never mind hundreds 💯
Exellent service
Very good service and top guy
Very good service and top guy
100percent recommend
Great communication to let me know when…
Great communication to let me know when he would be here. Helpfully on delivery and overall a very nice chap!
Brilliant delivery service well helped…
Brilliant delivery service well helped can’t fault
Great service overall
Very pleasant gentleman, nothing was a problem, pleasure to deal with. Thank you for the great service. Romana
The delivery driver made this…
The delivery driver made this experience worthwhile. Nice chap and very helpful. Shed looks ok
Very helpful and friendly delivery…
Very helpful and friendly delivery driver
Helpful and generous
Helpful and generous, well beyond the call of duty.
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