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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their delicious taste and the wide variety of flavors available, especially for smoothies and milkshakes. People also frequently commend the outstanding service, noting the helpfulness and supportive nature of the staff, which makes ordering and managing deliveries much easier. The delivery service is often described as prompt, reliable, and well-organized, with many appreciating the flexibility and accommodation offered for last-minute changes. Reviewers also value the overall ease of doing business with the company, from ordering to receiving products.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and variety. Many... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality and... See more

Service

People report positive experiences with service. Customers consistently praise the great service, noting that... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the quick and on-time... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team for being super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a 5 star experience with Projuice. Frozen berries delivered right on time (actually even 10mins early) by a super jolly driver who was really helpful carrying in the boxes. We’ve been using Pro... See more

Rated 5 out of 5 stars

We absolutely love Produce at Route 2 Cafe in Topsham. They have been supplying us with great tasting smoothies and machines for many years now! Our customers love them! Great customer service, always... See more

Rated 5 out of 5 stars

We have been using projuice for several years now. Their smoothie mixes are a great product. Our customers love it and it’s so easy to make. The staff at Projuice are so supportive and a great help, w... See more

Rated 5 out of 5 stars

Always had great service. from phone calls, emails to deliveries. We often have to change delivery details at the last minute but its never a problem, always happy to help. Our dog loves greeting the... See more

Company replied


Company details

  1. Catering Food and Drink Supplier

Written by the company

Projuice offer premium, award-winning and time saving café concepts to UK catering outlets. We pre-portion our wholesale concepts to reduce time, cut product waste and increase consistency! Our concepts include cafe smoothies, ice cream milkshakes, Grade A frozen fruits, Belgian Liege Waffles and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

92 reviews

5-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always have the best customer service

Always have the best customer service, everything is delivered on time and correct, never had an issue

June 29, 2023
Unprompted review
Projuice logo

Reply from Projuice

Thank you for your review! We are so pleased to hear about your experience with Projuice and will be passing this onto our Teams.

Rated 5 out of 5 stars

Service and products are excellent

Service and products are excellent, deliveries arrive next day, stock levels are good. My experience i can only give 5*

June 19, 2023
Unprompted review
Projuice logo

Reply from Projuice

Thank you for sharing your experience with Projuice! We are so pleased to hear you are pleased with the products and service!

Rated 5 out of 5 stars

Very reliable

Very reliable and has a lot of options to choose for a small business.

June 12, 2023
Unprompted review
Projuice logo

Reply from Projuice

Thank you for your review!

Rated 5 out of 5 stars

Great quality fruit which is reflected…

Great quality fruit which is reflected in the taste. Will continue to use Projuice as our smoothie provider.

June 12, 2023
Unprompted review
Projuice logo

Reply from Projuice

Thank you for your review! We are so glad to hear you are enjoying our smoothie fruit!

Rated 1 out of 5 stars

Messers

This company waste of time put in order asked for payment 5 times nothing then they cancelled my order messers

May 2, 2023
Unprompted review
Projuice logo

Reply from Projuice

Hello, we are sorry to hear you are unhappy with your experience. We can only release orders for delivery once payment has been made so it looks like on this occasion we had to cancel your order after contacting you for payment. Please do contact us at info@projuice.co.uk if we can help any further.

Rated 1 out of 5 stars

£40 delivery charge

Huge delivery charges for orders under £250 .
i was charged £33 + vat for £144 order

May 25, 2022
Unprompted review
Projuice logo

Reply from Projuice

Hello, we are sorry to hear you were unhappy with the delivery charges. As we deliver using frozen vehicles our deliveries are more expensive which we appreciate can be difficult for businesses. We offer free delivery on orders of 15 frozen items or more; the closer you get the 15 boxes, the lower the delivery charge. Delivery is also included with any of our bundles online. Please do get in touch and we can discuss some ways to bring the delivery charges down for you in future.

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