www.PromosOnTime.com Reviews 

112
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have ordered several items from PromosOnTime over the last two years and each time have been extremely happy with the quality, price, and customer service. PromosOnTime is very easy to work with a... See more

Rated 3 out of 5 stars

Finally arrived - damaged packaging The good: Item shipped the same day as ordered! Decent looking product, but a little smaller than pictured. The bad: However, the tracking number didn't work. E... See more

Company replied

Rated 5 out of 5 stars

The owner Michael was a pleasure to work with from start to finish. Michael is involved through every step of the process. He worked together his art team and me to create the perfect advertising mess... See more

Rated 5 out of 5 stars

Our company consists of about 350 employees. I used PromosOnTime about 5 years ago for some pad folios with our logo. They did and excellent job! They turned out great and our staff really loved them.... See more

Company details

  1. Business Services

Information provided by various external sources

Low priced promotional products, trade show giveaways, promotional items, corporate and employee gifts, custom mugs, logo pens, personalized totes and custom mouse pads available with rush service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

112 reviews

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4.7

All reviews

(112)

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Rated 5 out of 5 stars

PromosOnTime Goes ABOVE AND BEYOND!!

We have ordered several items from PromosOnTime over the last two years and each time have been extremely happy with the quality, price, and customer service. PromosOnTime is very easy to work with and if they don't have something on their site, they are willing to work with you to try to create exactly what you're looking for. Each time we have ordered, they have exceeded our expectations in quality and customer service. People have been thrilled with the promotional items we have ordered and we would, without hesitation, highly recommend PromosOnTime.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Returning customer...and will return again!

Our company consists of about 350 employees. I used PromosOnTime about 5 years ago for some pad folios with our logo. They did and excellent job! They turned out great and our staff really loved them. Five years later, I was tasked with the implementation of a "preceptor" program and decided to give the new members customized pad folios. I went to he PromosOnTime website and found exactly what I was looking for. Two emails and one phone call later we have pad folios with our logo and the employees job title on the front. Excellent customer service on PromosOnTime's part and excellent product. Will definitely use them again. Thanks Mike!

September 17, 2019
Unprompted review
Rated 1 out of 5 stars

Bags were extremely small and appeared…

Bags were extremely small and appeared to be very "inexpensive" Although we did pick the item, the text that was asked to be placed on the bags should have been the only this on the bag, very disappointed that all of my housekeeping team is Spanish and you offered no "Spanish " themed items that is why I asked to have the text put on the bags. You really should not advertise international housekeeping week if everything you offer is not available in multiple languages. Too much money for the product delivered, very sorry to say, have never been this disappointed in a product.

September 17, 2019
Unprompted review
Rated 5 out of 5 stars

Great company and products

Great company and products. Easy to customize order, quick production and delivery. The prices and quality will definitely keep me coming back!

September 13, 2019
Unprompted review
Rated 5 out of 5 stars

I will reorder from promos on time this…

I will reorder from promos on time this was my first purchase but the service is very professional and well organized love it look forward to making business with you soon again!!!!! Anna PR

September 12, 2019
Unprompted review
Rated 1 out of 5 stars

I called in because I had ordered 2…

I called in because I had ordered 2 items, and had only received 1 of them. When I called, I had the packing slip at the ready, and the person literally argued with me because "it wasn't their order number". How in the world would I have known that? It's on the packing slip!! I was told that the item might be on back order, which would have been nice to know, since I ordered it for a reason. It isn't like I was sitting down scrolling the internet, thinking to myself that I should randomly order 200 fire pencils. Who does that?? Then, I am told that they will check into it, and would email me as soon as they had an answer. I got the survey really quickly, but still no response as to where my product is. If I had to do business with this company again, I may need to check myself into some sort of asylum. If it doesn't magically appear by the end of the week, I am just going to go to my bank to dispute the charges rather to subject myself to calling this company again.

September 10, 2019
Unprompted review
Rated 4 out of 5 stars

PromosOnTime was able to get what i…

PromosOnTime was able to get what i wanted and were very professional in their response.
I think they could help customers out by discussing shipping options with more depth.
I would definitely recommend them to anyone.

August 20, 2019
Unprompted review

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