We have ordered several items from PromosOnTime over the last two years and each time have been extremely happy with the quality, price, and customer service. PromosOnTime is very easy to work with a... See more
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Finally arrived - damaged packaging The good: Item shipped the same day as ordered! Decent looking product, but a little smaller than pictured. The bad: However, the tracking number didn't work. E... See more
Company replied
The owner Michael was a pleasure to work with from start to finish. Michael is involved through every step of the process. He worked together his art team and me to create the perfect advertising mess... See more
Our company consists of about 350 employees. I used PromosOnTime about 5 years ago for some pad folios with our logo. They did and excellent job! They turned out great and our staff really loved them.... See more
Company details
Information provided by various external sources
Low priced promotional products, trade show giveaways, promotional items, corporate and employee gifts, custom mugs, logo pens, personalized totes and custom mouse pads available with rush service.
Contact info
210 East 39th Street, 10016, New York, United States
- 800-793-7184
- customerservice@promosontime.com
- www.promosontime.com
4.7
Excellent
112 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The Prescription Chocolate Bars were a…
The Prescription Chocolate Bars were a perfect gift for the Doctors in my Hospital on Doctor's Day.
April 2, 2019
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The gift we chose was delivered on time…
The gift we chose was delivered on time and came in good condition.
April 2, 2019
Unprompted review
This company by far exceeded my…
This company by far exceeded my expectation. They were very personable getting back to me right away helping me decide on placement when I added to my order last minute they were able to get it done and sent to me very quickly. Pens and memo pads turned out very nicely. Pen even writes smoothly proud to give away.
March 19, 2019
Unprompted review
Very courteous and prompt.
March 12, 2019
Unprompted review
offered a speedy return
i made an error in my order. They immediately offered a refund when i return the items
March 6, 2019
Unprompted review
Reply from www.PromosOnTime.com
Hi Bardett - you did order the item you received - by item number. Perhaps you meant to
order another one. You can contact us during business hours for a resolution - but we cannot
know when you are expecting something different when you enter another item number for
a similar product - Customer Service
The product is nice and was delivered…
The product is nice and was delivered quickly. Could improve pricing, which was more expensive than different posters with other vendors.
March 1, 2019
Unprompted review
Customer Service rep went ABOVE AND…
Customer Service rep went ABOVE AND BEYOND!!! He's the reason I placed my order!!! He was awesome!!!!!
February 19, 2019
Unprompted review
Late Arrival
Items did not arrive on time for our volunteer luncheon. I was disappointed as we did not have a thank you gift to give them. The items arrived a day later and it was very difficult to distribute them to everyone.
February 15, 2019
Unprompted review
Reply from www.PromosOnTime.com
Hi Ray,
We apologize - it looks like our factory got the order out a couple days later than they should have and we did not know the date of your event. If you decide to order from us again, we would be happy to give you a discount.
Customer Service
Better than Amazon
The product was less expensive at PromosOnTime than Amazon and I got it even faster than expected. Worked perfectly!
February 12, 2019
Unprompted review
Great company to work with
Great company to work with: timely responses and solid, accurate information.
February 12, 2019
Unprompted review
Michael has always been great to work…
Michael has always been great to work with. Attention to detail.
February 6, 2019
Unprompted review
I haven't even received my order yet
So far so good, ordering was easy and customer service has been nice enough, but you are asking me to review before I've even received my order. Check back when/if I receive my order and I'll be able to give a more accurate review.
February 5, 2019
Unprompted review
Reply from www.PromosOnTime.com
Hi Shannon,
Hopefully you were happy with your order
Great products
Great products!
Great service!
Very communicative!
Great turn around time.
January 30, 2019
Unprompted review
Got my items with perfect logo & colors!
January 30, 2019
Unprompted review
Excellent service and nice products
January 25, 2019
Unprompted review
We were so happy with our custom…
We were so happy with our custom suckers! :)
January 22, 2019
Unprompted review
Always a great experience!
The team at Promos On Time are always great to work with. Professional, creative, detail oriented and cooperative.
January 21, 2019
Unprompted review
Best service
Best service, best anything and everything second to no one worldwide. We have them in our own backyard . We are sooo lucky!
January 21, 2019
Unprompted review
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