We have ordered several items from PromosOnTime over the last two years and each time have been extremely happy with the quality, price, and customer service. PromosOnTime is very easy to work with a... See more
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Finally arrived - damaged packaging The good: Item shipped the same day as ordered! Decent looking product, but a little smaller than pictured. The bad: However, the tracking number didn't work. E... See more
Company replied
The owner Michael was a pleasure to work with from start to finish. Michael is involved through every step of the process. He worked together his art team and me to create the perfect advertising mess... See more
Our company consists of about 350 employees. I used PromosOnTime about 5 years ago for some pad folios with our logo. They did and excellent job! They turned out great and our staff really loved them.... See more
Company details
Information provided by various external sources
Low priced promotional products, trade show giveaways, promotional items, corporate and employee gifts, custom mugs, logo pens, personalized totes and custom mouse pads available with rush service.
Contact info
210 East 39th Street, 10016, New York, United States
- 800-793-7184
- customerservice@promosontime.com
- www.promosontime.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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My orders have always been treated with…
My orders have always been treated with care and consistently on time
I will continue dealing with them
Linda Lerner
My PTO ordered gifts for our teachers…
My PTO ordered gifts for our teachers and they came out great. The staff really appreciated them!
Michael was very helpful with my…
Michael was very helpful with my ordering issue. I appreciate your companies help!
Thanks, Tonia Griffin
Cox Communication
Lapel Pins
We had ordered lapel pins from promos-on -time and they live up to their name! Our order was handled quickly and they Pins looked Great!
Thank you!
Well done!
I found the website very user friendly and easy to navigate. Prices were excellent and product arrived on time. I look forward to ordering from Promos On-Time again.
Awesome!!
Awesome. Fantastic service—on time and on budget. My go-to for promo items.
Promos On-Time got my order out for my…
Promos On-Time got my order out for my trade show with time to spare. The tote bags and wrapped chocolates came out great. We will definitely use you again!
Finally arrived
Finally arrived - damaged packaging
The good: Item shipped the same day as ordered! Decent looking product, but a little smaller than pictured.
The bad: However, the tracking number didn't work. Emailed customer service about it and got no reply. It finally arrived today in a box that was ripped open. Customer service contacted me 4 times today because I left a negative review. 3 stars for the hassle and unprofessional communication. Not a word to me unless I leave a bad review, then they wont stop calling. Typical New Yorkers.

Reply from www.PromosOnTime.com
Ordered metal bottles
Ordered metal bottles. They look better than I expected. I cant wait to see the look on my staff's faces!
Products were exactly as described and…
Products were exactly as described and delivery was as expected
great products delivered in a timely…
great products delivered in a timely fashion
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