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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the products, noting that items are well-made, exactly as described, and often represent very good value. Many people also highlight the excellent service received, appreciating the helpfulness and overall positive interactions, which contribute to a smooth and satisfying purchasing process. However, some customers also noted concerns regarding delivery services, with items occasionally arriving late, going missing, or experiencing issues with courier handling. A few other people also felt that product sizing could be inconsistent, finding certain items to be smaller than expected or advertised.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many finding items to be exactly as described... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising the fast and prompt... See more

Quality

Customers consistently note positive experiences with quality, often describing products as exactly as... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and deliveries... See more

Service

Clients share positive opinions on service, with many reviewers describing it as "great overall" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Supplied a pair of tent pole ends for my old ridge tent. Saved a still useable tent from the bin. Parts were well made, fitted perfectly and were very good value. Excellent service, will use again if... See more

Rated 5 out of 5 stars

The gloves arrived late. There was a slight mistake in the address. It was nobody’s fault. I cannot discredit the company.

Rated 5 out of 5 stars

Absolute brilliant company to deal with. Really friendly and knowlegable staff. Quality items, great value, Ulta fast delivery. Highly recommended... See more

Rated 5 out of 5 stars

These diaries are ideal for a handbag.plenty of writing spaces in the pages.look more expensive than they actually were.


4.1

Great

TrustScore 4 out of 5

223 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.1

All reviews

(223)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy!

The gloves are exactly what I was looking for and on offer at a very reasonable price, compared to most! (Also payable through Paypal.) The website is easy to navigate and gives relevant info regarding quality (1.5 AQL, the most popular standard in the medical world). They arrived in 2 days, no excess packaging and strong enough to use for gardening. Very happy!

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Accurate website product descriptions

Accurate website product descriptions, delivered the goods I ordered quickly and at a good overall price - what's not to like??
Finding a seller who gets these three basic functions right is becoming harder to find - I'm fed up with the £multi-billion internet retailers sending me dodgy or incorrect goods - well done Prontodirect for doing it right.....

April 22, 2023
Unprompted review
Rated 3 out of 5 stars

What I disliked about my experience is…

What I disliked about my experience is that it took your courier EVRI at least TEN DAYS to deliver my order :- a Hi-Vis Executive Vest. The item itself was fine and fits me (almost) as well as I had hoped it would. (It would have been better if it had been in a bit more of a 'slim-fit' style of workwear, in that same 'small' size, to better suit my slightly-built type of physique, similar to a slim-fit shirt - but all in all, I am quite happy with it). What would have made my experience better and rated five stars from me instead of three is if EVRI could have been a lot faster than they WERE, in getting it delivered to my home!

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome experience with these guys fast…

Awesome experience with these guys fast delivery too arrived a day early
High quality for the price I’ve brought more expensive from some where else and the quality has been no better than you would get in a super store !! Definitely recommend these guys

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Quick service

Ordered expanding garden hose came as started on time .bought to fit on water butt it fits but water not enough presser to expand hose .
will use for watering garden .

March 10, 2023
Unprompted review

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