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Prontodirect Reviews 

223
•
TrustScore 4 out of 5

4.1

Safety and Work Wear Store
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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the products, noting that items are well-made, exactly as described, and often represent very good value. Many people also highlight the excellent service received, appreciating the helpfulness and overall positive interactions, which contribute to a smooth and satisfying purchasing process. However, some customers also noted concerns regarding delivery services, with items occasionally arriving late, going missing, or experiencing issues with courier handling. A few other people also felt that product sizing could be inconsistent, finding certain items to be smaller than expected or advertised.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many finding items to be exactly as described... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising the fast and prompt... See more

Quality

Customers consistently note positive experiences with quality, often describing products as exactly as... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and deliveries... See more

Service

Clients share positive opinions on service, with many reviewers describing it as "great overall" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Supplied a pair of tent pole ends for my old ridge tent. Saved a still useable tent from the bin. Parts were well made, fitted perfectly and were very good value. Excellent service, will use again if... See more

Rated 5 out of 5 stars

The gloves arrived late. There was a slight mistake in the address. It was nobody’s fault. I cannot discredit the company.

Rated 5 out of 5 stars

Absolute brilliant company to deal with. Really friendly and knowlegable staff. Quality items, great value, Ulta fast delivery. Highly recommended... See more

Rated 5 out of 5 stars

These diaries are ideal for a handbag.plenty of writing spaces in the pages.look more expensive than they actually were.

Company details

  1. Safety and Work Wear Store
  2. Work Clothes Store

Contact info

4.1

Great

TrustScore 4 out of 5

223 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(223)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Highly Recommended

A smooth & easy transaction. I was pleased that the size of the product matched the size guide online. The company lived up to its name & my item was despatched & delivered 'pronto'. I can highly recommend this seller.

May 12, 2023
Unprompted review
Rated 2 out of 5 stars

Not heavy duty

The wheelie bin liners were advertised as "heavy duty". At a guess I would say they are 40% of the thickness of the liners I used to buy at my local market but can no longer get.

May 1, 2023
Unprompted review
Rated 4 out of 5 stars

Excellent service

Excellent service, item arrived in time. Only reason for missing a star was the cost of delivery, which was 4x the cost of the item!!

April 29, 2023
Unprompted review
Rated 1 out of 5 stars

Still waiting on my order!

Ordered gloves on the 18th April 2023, still waiting.... EVRI seem to have lost my parcel. One email from customer service on the 27th then silence, despite sending another email asking for an update!
Why do companies still use EVRI (Hermes)? They may have changed their name but service is still poor!

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

I have recently ordered two womens…

I have recently ordered two womens gilets from prontodirect in different colours and I am very pleased with both of them. They are a great fit , design , colour, very good value for money, and too good to wear in the workplace! Your company website ordering and regular updates are easy to follow and my order was delivered without delay, thankyou.

April 5, 2023
Unprompted review

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