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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and overall positive interactions. Many consumers are pleased with the quality of the products, finding them well-made, durable, and offering great value. Reviewers also frequently mention fast delivery, with items often arriving promptly and well-packaged. However, some people experienced issues with delivery, including late arrivals or problems with courier services. A few other people also felt that sizing was inconsistent with descriptions or that product expiry dates were too close to the purchase date.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value, often praising items like... See more

Delivery service

Consumers find delivery service to be ambiguous, with many praising the fast and prompt delivery, often... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the good quality, great... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and items... See more

Service

Users describe positive interactions with service, with many stating they will use it again when needed due... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Supplied a pair of tent pole ends for my old ridge tent. Saved a still useable tent from the bin. Parts were well made, fitted perfectly and were very good value. Excellent service, will use again if... See more

Rated 5 out of 5 stars

The gloves arrived late. There was a slight mistake in the address. It was nobody’s fault. I cannot discredit the company.

Rated 5 out of 5 stars

Absolute brilliant company to deal with. Really friendly and knowlegable staff. Quality items, great value, Ulta fast delivery. Highly recommended... See more

Rated 5 out of 5 stars

These diaries are ideal for a handbag.plenty of writing spaces in the pages.look more expensive than they actually were.


4.1

Great

TrustScore 4 out of 5

220 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.1

All reviews

(220)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Flame Retardant Overall

I was looking for PPE that was outside the norm. I ordered late in the day. The goods turned up next day at the correct delivery address. The sizing was exactly as described and fits perfectly. The quality appears to be good, especially for the cost.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

The gloves arrived late

The gloves arrived late. There was a slight mistake in the address. It was nobody’s fault. I cannot discredit the company.

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

After waiting the 5 working days for…

After waiting the 5 working days for the item to come, I contacted them and asked where is my package. They responded “we will check with the courier” It took an another week for the item to arrive. Very poor and poor customer service. I won’t be using again

November 8, 2025
Unprompted review
Rated 3 out of 5 stars

The hi viz all in one winter/waterproof…

The hi viz all in one winter/waterproof suit is worth buying no issues with quality to date.

Firstly, Shame the XL size did not come with a inside leg choice so it’s 2inch to long
Secondly, the choice to use DPD is not a good one as they look for a reason not to deliver, my road was blocked by TV crew so instead of walking the driver took a picture and said he could not deliver he also took a picture of my front gates on his first attempt and said no access (helps if you press the button labeled call, this is for my intercom! So I can let you in) this meant I had to stay in for x2 Saturdays in a row meaning my one day off was wasted waiting for the delivery.

November 8, 2025
Unprompted review
Rated 2 out of 5 stars

Can’t get anyone from their customer service to return the items

I ordered two items, the delivery wasn’t the fastest but alright. At first their customer service was responsive and professional. But when I received my order, one of the items turned out to be sent in a wrong size I contacted their customer support several times to get the RMA to return that item with no response. Even tried their contact form on their website with no luck. Hopefully they will contact me soon.

October 18, 2025
Unprompted review
Rated 3 out of 5 stars

Damaged Packaging

Quality of products and timeliness of delivery OK.
There was a problem with packing - the parcel had a large slit (caused by something sharp). I would like to order again, but I am hesitant.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Supplied a pair of tent pole ends for…

Supplied a pair of tent pole ends for my old ridge tent. Saved a still useable tent from the bin. Parts were well made, fitted perfectly and were very good value. Excellent service, will use again if I need to.

August 13, 2025
Unprompted review

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