2 fragile extremely tall and heavy antique chimney pots collected from Norwich and delivered to Devon. Excellent communication, items wrapped in blankets and strapped in van with care. Arrived witho... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very friendly drivers carried my new chest of drawers up our narrow stairs for me. Proovia have an effective web/messaging app that provides a delivery window days in advance, asking me to confirm I w... See more
What a superb service! Our precious Ercol Sidebboard was handled with care and delivered on time at a great price. Cheerful team carried the furniture exactly where needed and left with a smile. Ni... See more
The service is easy to book. It is prompt and it is efficient and reliable. Communication is very good and the tracking system is easy to keep tabs on. Proovia gave me a two hour window and arrived pr... See more
Company details
- Courier Service
- Courier and Delivery Service
- Moving and Storage Service
- Moving Company
- Piano Moving Service
- Shipping Company
About Proovia Couriers
Written by the company
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Contact info
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, United Kingdom
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4.8
Excellent
60K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service all the way before and…
Great service all the way before and after delivery.
September 7, 2026
Excellent service from Proovia
Excellent service from Proovia. I used them to transport a set of four 21” alloy wheels with tyres, so I was obviously keen for them to be handled carefully.
Everything went smoothly from collection through to delivery. Communication and tracking were good, the wheels arrived safely and in perfect condition, and the whole process was straightforward and professional.
Really happy with the service and I’d definitely use Proovia again for transporting valuable or bulky items. Highly recommended.
September 7, 2026
Excellent Service
Easy to use booking system (though could be better), very reasonably priced, and fragile unwrapped item (extra large picture frame) arrived in good shape, protected by their care and blankets.
Will definitely hope to use them again, a great find!
September 7, 2026
Extremely happy customer
Absolutely delighted with the delivery. Very professional service extremely helpful and polite. Highly recommend delivery service very happy. Delivery men an asset thank you Regards Mr Challacombe.
September 7, 2026
The delivery arrived earlier than…
The delivery arrived earlier than expected. The men were polite, pleasant and helpful. Would recommend using their service
September 7, 2026
Wouldn't use and wouldn't reccomend.
Wouldn't use and wouldn't reccomend.
Neither of the del team could speak any English and couldn't manage to get unit through doorway. I did alone one they left !
September 7, 2026
Reply from Proovia Couriers
Hello,
We are sorry to hear about your experience.
We are concerned by your comments regarding the communication difficulties with the delivery crew and the fact that the item was left because the team were unable to get it through the doorway.
Your feedback will be passed to our Quality Assurance team so that the delivery can be reviewed with the crew involved, including how the situation was handled and whether appropriate steps were taken before leaving the item.
We apologise for the frustration and inconvenience caused.
Yours, Proovia Couriers
Excellent
Excellent! Couldn’t fault them. Right from the very start, great communication and delivery was perfect. Thank you
September 7, 2026
Great delivery
Great delivery. On time. Good a notification that van was an hour away. 👍🏻
September 7, 2026
Good service
Good value, good communication. Picked item up at agreed time and delivered it at the agreed time. Good service.
September 7, 2026
Collection on time,delivery on time.
Collection on time,delivery on time.
Product was transported with care, for a reasonable price.
September 2, 2026
Happy with Proovia Couriers deliverey.
Proovia Couriers delivered my Large Mobility Cabin Scooter, purchased from GMS Mobility. Proovia kept me up to date with the delivery via email and delivery was efficient and on time. The Scooter was left in front of my garage where requested. I removed the protective bubble wrap to inspect my purchase and herein lies the only minor quibble. When I asked them to take the wrapping they refused. However they didn't seem to understand English so I'll give them the benefit of the doubt!
September 4, 2026
Unprompted review
Anmol Bhagtana and simranjit singh has…
Anmol Bhagtana and simranjit singh has been working hard for us and helping us with very very heavy stuff very good people and kind people great team together
September 7, 2026
Unprompted review
Proovia couriers amazing
We bought a new sofa and these delivery drivers/ couriers were absolutely amazing, so friendly and they delivered with care and attention.
September 7, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.