Property118 Reviews 180

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website as a fabulous forum and an invaluable resource, providing insightful articles, daily updates, and a platform for landlords to connect and share experiences. People frequently highlight the excellent service and support, noting the team's professionalism, knowledge, and helpfulness in various property matters, including tax planning and structuring. However, some customers were not happy with the service, mentioning significant delays and uncompleted work, particularly when referred to associated legal services. A few other people also felt that communication became dismissive when issues were raised, and they experienced a lack of engagement when attempting to escalate problems.

What people talk about most

Website

Customers had positive experiences with the website, consistently praising it as a valuable and essential... See more

Service

Users describe positive interactions with service, highlighting the company's expertise in tax planning and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

User experience

People report positive experiences with user experience. Customers consistently find the platform to be a... See more

Customer service

Reviewers highlight positive aspects of customer service, praising their helpfulness and expertise. Many... See more

Based on these reviews

Rated 5 out of 5 stars

This is a fabulous forum. You can get lots of advice and guidance on a range of issues. The founder has excellent knowledge on property investment and there are many other contributors who are able... See more

Company replied

Rated 5 out of 5 stars

How anyone can let Property out without going on 118 is gonna' be hard work. Landlady's/Landlords, the information on this site is invaluable. Whatever problem or issue of question you have, yo... See more

Company replied

Rated 5 out of 5 stars

News relevant to landlords is posted quickly. Articles posted by Property118 are well worded and sound advice. Some advertorials are a bit biased but are clearly labelled. There is a good body of w... See more

Company replied

Rated 5 out of 5 stars

We have worked with Property118 for a number of years and have been referred to many landlords through their platform. What sets them apart is that they do not push a one-size-fits-all soluti... See more

Company replied


Company details

Written by the company

Sharing best practice for UK landlords and the Private Rented sector


Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I find Property118 very useful to…

I find Property118 very useful to receive each day as it lists a no of salient topics that are very useful to a Landlord like myself. There is also a chat room with many well thought out comments which can be useful to read.

September 11, 2025
Unprompted review
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Reply from Property118

Thank you for your feedback — we’re delighted you find the topics and discussions useful.

Rated 5 out of 5 stars

Great to know

I find it incredibly useful to get access to a variety of very experience landlords that have been been there and done it.
Also nice to know you are not alone out there.

September 9, 2025
Unprompted review
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Reply from Property118

Thank you — we’re glad the community of experienced landlords helps you feel supported

Rated 5 out of 5 stars

Making a Stand

This company does a very good job keeping landlords up-to-date with legislative changes in the housing sector.
It also provides landlords with valuable insights into how to best manage their portfolios. The people who contribute have the benefit of vast experience.
Landlords are able to ask questions on the forum and get advice from other landlords with relevant experience.
At a time when landlords are under constant assault from the UK Government, this website is a crucial ally. I wish that more people would speak up for landlords and do so more loudly, as all too often the narrative is dominated by those who represent tenants.
Landlords play a crucial role in providing homes for people to live in so that they can go to work and contribute to the economy. This simple fact is overlooked, but unsurprisingly so, as our country and society is dominated by socialist ideology.

September 10, 2025
Unprompted review
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Reply from Property118

Thank you for sharing your thoughts — we’re pleased you find our updates, insights, and community support valuable

Rated 5 out of 5 stars

I like the articles they produce as…

I like the articles they produce as interesting and informative. I also like the range of viewers comments on those articles and the ability to comment myself.

September 9, 2025
Unprompted review
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Reply from Property118

Great to hear the articles and community discussions are proving useful

Rated 5 out of 5 stars

Property118 is my go to when I have a…

Property118 is my go to when I have a query. Not only is it great to be in touch with and hear about other landlords problems, but also the solutions. Being a landlord can be a lonely occupation, but with property118 I don’t feel alone.

August 30, 2025
Unprompted review
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Reply from Property118

It’s great to know Property118 helps you feel supported and connected with other landlords

Rated 5 out of 5 stars

Property 118 are specialists in all…

Property 118 are specialists in all aspects of landlord support. They assisted us with the incorporation in 2022 and legacy planning as well as supported us after incorporation, answering questions and giving advice. What I also like is that they have a network of other experts in property e.g. accountants who we now use. All in all, very positive experience.

August 30, 2025
Unprompted review
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Reply from Property118

We’re pleased to hear you had a positive experience with our support and network of experts.

Rated 5 out of 5 stars

Diligence, dedication and full commitment

Property 118 and Cotswold Barristers have the widest professional knowledge in the Industry. They tailor their advice to your personal circumstances and they are always available to share their insight, their knowledge, their experience and their wisdom. You feel safe because they are there when you need them and they respond when you ask them. And even when the system is challenged or the advice is questioned they remain confident of their position and they are prepared to go above and beyond to support their clients. If only more people in the Industry had the integrity and the commitment and the dedication of Mark Alexander and Mark Smith. Great respect for them both

August 29, 2025
Unprompted review
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Reply from Property118

We’re delighted our tailored support and commitment have made such a positive impact — your respect for the team means a great deal

Rated 5 out of 5 stars

Property118: great source of info

Property118 is a great source of information for landlords on the widest range of topics relevant to us. It also allows landlords to share their experiences and knowledge. It is my go to when I want to know what's new in the private rented sector and how I might deal with issues that come up.

August 28, 2025
Unprompted review
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Reply from Property118

Glad to hear Property118 is your go-to for updates and shared landlord experiences

Rated 5 out of 5 stars

Property118 is a good resource to find…

Property118 is a good resource to find out and have a bit of a say about some of the things happening in the rental market for landlords. I often find reviews very one sided in the press, and if your a landlord you will understand this, but it's good to log on now and again to find out some of the trials and tribulations fellow good landlords deal with and what they do about them. There are also some good links to landlord resources, and it's hard to sort the wheat from the chaff sometimes on the net, so although it's not full proof, it's a decent place to look for stuff you may need as a landlord.

August 27, 2025
Unprompted review
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Reply from Property118

It’s great to know you find Property118 a balanced and useful resource for navigating the rental market.

Rated 5 out of 5 stars

Property 118 - the best property forum around by far

In my view Property 118 is the best property forum around by far. They operate with professionalism and integrity. Their site is the best way for keeping up to date with the ever-changing Private Rented Sector with balanced news and views for and from people in the business of property. They are an invaluable resource.

August 26, 2025
Unprompted review
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Reply from Property118

We’re pleased you value Property118 as a trusted and professional resource for landlords

Rated 5 out of 5 stars

I like this site


I like this site, it gives a chance for like minded professionals to discuss common problems and upcomming events. It is good to have access to a higher quality forum rather than getting mired in the nonsense and bots that exists on other platforms.

August 26, 2025
Unprompted review
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Reply from Property118

Great to hear you value the professional discussions and quality of the forum

Rated 5 out of 5 stars

help for landlords

there are always articles from landlords and property 118 that are similar cases to what you as a landlord are experiencing and their views on how they dealt with it or the best way to deal with it can certainly help.

read it every day

if you are a landlord in the present climate you need to be fully aware of court procedures and new rules

August 26, 2025
Unprompted review
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Reply from Property118

It’s encouraging to know the articles and shared experiences are helping you stay informed in today’s climate.

Rated 5 out of 5 stars

I’ve subscribed to Property 118 for a…

I’ve subscribed to Property 118 for a few years now since 2021. I find the content invaluable helping inform me as a landlord. The daily content is great and better than anything else out there for landlords in my opinion. You get good chats and feedback from more experienced landlords. Less experienced landlords often canvass opinion which is of great benefit.

August 23, 2025
Unprompted review
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Reply from Property118

It’s great to hear the content and community have been such a valuable resource for you over the years

Rated 5 out of 5 stars

Property 118 provides valuable insight

Property 118 provides a daily insight into what is happening in the private rented sector. It also provides the opportunity for landlords to make their views known and even produce their own articles

August 22, 2025
Unprompted review
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Reply from Property118

Good to know the daily insights and opportunities to share views are proving valuable

Rated 5 out of 5 stars

A treasure trove of information

As a landlord for many years with 2 property company portfolios I am always looking for help and advice in an ever-changing environment.

I have been a member of Property 118 for some years now and find that the articles, help and guidance as well as general comment are extremely helpful and the site is a treasure trove of information and general comment.

Somewhere I can highly recommend and use daily to keep up to date.

August 22, 2025
Unprompted review
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Reply from Property118

Really nice to hear the site’s been a daily go-to and a helpful place for you over the years

Rated 4 out of 5 stars

The breadth and depth of honest comment…

The breadth and depth of honest comment from those in the industry willing to share their experiences and advice - landlords, tenants, solicitors, tradesmen, agents etc.

August 1, 2025
Unprompted review
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Reply from Property118

Great to hear you’re finding value in the wide range of voices and experiences shared

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