Property118 Reviews 180

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website as a fabulous forum and an invaluable resource, providing insightful articles, daily updates, and a platform for landlords to connect and share experiences. People frequently highlight the excellent service and support, noting the team's professionalism, knowledge, and helpfulness in various property matters, including tax planning and structuring. However, some customers were not happy with the service, mentioning significant delays and uncompleted work, particularly when referred to associated legal services. A few other people also felt that communication became dismissive when issues were raised, and they experienced a lack of engagement when attempting to escalate problems.

What people talk about most

Website

Customers had positive experiences with the website, consistently praising it as a valuable and essential... See more

Service

Users describe positive interactions with service, highlighting the company's expertise in tax planning and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

User experience

People report positive experiences with user experience. Customers consistently find the platform to be a... See more

Customer service

Reviewers highlight positive aspects of customer service, praising their helpfulness and expertise. Many... See more

Based on these reviews

Rated 5 out of 5 stars

This is a fabulous forum. You can get lots of advice and guidance on a range of issues. The founder has excellent knowledge on property investment and there are many other contributors who are able... See more

Company replied

Rated 5 out of 5 stars

How anyone can let Property out without going on 118 is gonna' be hard work. Landlady's/Landlords, the information on this site is invaluable. Whatever problem or issue of question you have, yo... See more

Company replied

Rated 5 out of 5 stars

News relevant to landlords is posted quickly. Articles posted by Property118 are well worded and sound advice. Some advertorials are a bit biased but are clearly labelled. There is a good body of w... See more

Company replied

Rated 5 out of 5 stars

We have worked with Property118 for a number of years and have been referred to many landlords through their platform. What sets them apart is that they do not push a one-size-fits-all soluti... See more

Company replied


Company details

Written by the company

Sharing best practice for UK landlords and the Private Rented sector


Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Invaluable Advice for Landlords

I have been a member of Property118 since 2013 and have found it to be an invaluable resource. It has provided me with reliable advice, helped me stay up to date with changes in property laws, and offered access to informative discussions and shared experiences from other landlords and property professionals.

August 11, 2025
Unprompted review
Property118 logo

Reply from Property118

We truly appreciate your long-standing support since 2013 and are delighted to hear Property118 has been such a valuable resource for you

Rated 5 out of 5 stars

Worth reading - good support

I get the weekly roundup of features and usually read about half. There is usually something worth seeing and the comments are usually of good quality. There are some very experienced people who post comments. I had a problem with my login recently and a real live human solved it!

August 11, 2025
Unprompted review
Property118 logo

Reply from Property118

We’re glad you enjoy the weekly roundup and community discussions. Delighted our team could quickly help with your login issue!

Rated 5 out of 5 stars

Property118 most helpful …

I contacted Property118 with a question related to there published White Paper.
My question was not published as it was not of general interest but Mark Alexander contacted me personally several times to help me. He did this although it was of no personal advantage to himself. What fantastic service to another landlord.
I am most impressed.

June 20, 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you for your kind words. We’re delighted Mark was able to help you directly — we always aim to support landlords wherever we can

Rated 4 out of 5 stars

An Essential Platform for Every UK Landlord

I’ve been using Property118 for a while now, and I must say—it’s been an invaluable resource for navigating the complexities of property investment and landlord responsibilities.

Whether it’s staying ahead of legislative changes or connecting with fellow landlords, this platform truly shines.

Property118 stands out as a trusted ally for landlords—offering education, legal know‑how, and a genuine peer community.

If you’re serious about navigating landlord responsibilities wisely, this is a platform worth bookmarking.

August 10, 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you, We're glad Property118 has been a valuable support for you and the landlord community.

Rated 5 out of 5 stars

Property118 review

Property118 are my number one source of UK property market information

August 11, 2025
Unprompted review
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Reply from Property118

Thanks so much! We’re happy to be your top source for UK property news.

Rated 5 out of 5 stars

No Waffle

I don't like waffle.

Bottom line.

Property 118 care for their clients.

August 7, 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you! We believe in clear, straightforward support for our clients.

Rated 5 out of 5 stars

Extremely well informed and helpful.

Property 118 always demonstrate an unrivalled depth of knowledge and integrity. Their expertise spans a wide range of property related subjects and tax issues.

September 2, 2024
Unprompted review
Property118 logo

Reply from Property118

Thank you for your kind feedback. We’re grateful for the opportunity to support you

Rated 5 out of 5 stars

Property118 Offers a Comprehensive Service

The publication has consistently reported on pertinent issues, particularly those impacting the rental sector. Its informative content provides valuable insights, enabling readers to stay abreast of the evolving landscape.
Property118 Offers a Comprehensive Service
Property118 has been my trusted platform for several years, providing an exceptional service to landlords and property professionals. It equips them with essential information and insights to navigate the ongoing challenges of the industry. The daily blog and weekly summaries keep us informed about various topics, valuable advice, and potential benefits.

August 11, 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you for your review and continued trust in Property118 — we’re delighted to support you and the wider landlord community

Rated 5 out of 5 stars

Brilliant

Brilliant. No problem recommending Property 118.
Very helpful and professional. High standards and detailed knowledge. Have proved a huge help with HMRC problems.

August 11, 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you — we’re glad we could help and appreciate your recommendation

Rated 5 out of 5 stars

Property118 Provides an Excellent Service

I have been signed up to Property118 for many years - it provides an excellent service to landlords & those involve in the property business who need to be kept up to date with the on-going challenges that this industry presents - their daily blog & weekly summaries kept us up to date with many items of interest, advice & benefit.

August 11, 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you — we’re delighted to hear you’re finding our content valuable

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️ – First-Class Service

Property118 deliver outstanding advice and support. Their knowledge of property tax and structuring is second to none, and they explain everything clearly. Thanks to their guidance, I’ve saved time, money, and stress. Truly a five-star service.

August 11, 2025
Unprompted review
Property118 logo

Reply from Property118

It’s wonderful to know our expertise and clear explanations have been valuable to you — thank you for sharing your experience.

Rated 5 out of 5 stars

Property 118 is a terrific Landlord…

Property 118 is a terrific Landlord forum. It's newsletter is filled with informative articles and legal updates. My Landlord journey over a decade has been helped tremendously by them. Updates and new legislation are explained clearly. The members forum with questions and answers from other experienced Landlords is priceless. Great free service for all in property.

August 15, 2024
Unprompted review
Property118 logo

Reply from Property118

Thank you for your feedbackt, and we’re glad our content has been beneficial

Rated 4 out of 5 stars

It has reported well on current issues…

It has reported well on current issues affecting the rental sector , and gives useful information helping keep up to date with an ever changing world

August 8, 2025
Unprompted review
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Reply from Property118

Thanks for letting us know our content is useful to you

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