Propertycafe Reviews 180

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When ever I need advice or a service Property Cafe are extremely helpful. Damien in the lettings department has many years experience. If you are a landlord or tenant he will be there for you.

Rated 5 out of 5 stars

I attended an arranged viewing of a property by Property Cafe. Flossy was very professional and had great knowledge of the property. I was quite pleased with the honesty and detailed information provi... See more

Rated 5 out of 5 stars

Highly recommend Property Cafe, Bexhill. Lovely friendly staff who always went the extra mile with regards to selling our house and were always polite, happy and extremely helpful even though I was ca... See more

Rated 5 out of 5 stars

We have been renting a property through Property Cafe for 2 years now. Like any home, we often have maintenance issues that need sorting out. Mia from the Bexhill office is such a superstar! She is p... See more

Company details

  1. Real Estate Agency

Written by the company

Since opening our doors in 2006 we have strived to be different from every other agent in our town. Our approach to marketing has always been to make each property as appealing and as accessible to the largest audience we can reach. We embrace all forms of modern technology and try to use this to the advantage of both buyers and sellers alike. The recent introduction of our Facebook and Twitter feeds, making our properties instantly accessible, has been a massive hit with our viewers, creating instant viewings for our vendors.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service and good pricing. Such a weight off our shoulders, they understand all the new legislations etc, so we know everything is in order.
Very friendly and efficient company, we would highly recommend. Thank you so much for all your help, especially Damien.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Flawless

I just moved to Bexhill-On-Sea, Michele Holden at the Property Cafe Estate Agents, 10 Sackville Road, Bexhill On Sea, East Sussex, TN39 3JA, is absolutely first class and professional. She made the whole process of buying through the Property Cafe flawless. Very highly recommended. ⭐️⭐️⭐️⭐️⭐️

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Hope inspector lady

Hope was very nice and chatty, made me feel comfortable having a stranger in my home. She listened to the minor issues I had with the place and got them sorted for me really quickly which I appreciate.
Thanks :)

February 12, 2024
Unprompted review
Rated 4 out of 5 stars

Excellent service from one member of staff

Solely on my experience of one member staff, Bethany, who will go the extra mile to help me out (as an owner of premises which are rented out thro Property Cafe. It has become a pleasure to ask for assistance from PC - and that is solely due to her can do attitude.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Hope was absolutely unbelievable from…

Hope was absolutely unbelievable from start to finish. From viewing to moving in day, was seamless. Her prompt responses, always being in contact to update or discuss aspects of our move was faultless. It was a pleasure working with her and she is an asset to your company!

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

Even ex-cons get housed!

Edit: How very interesting that Trustpilot have this flag on Property Cafe’s profile;

“We’ve detected that this company may be asking for reviews in a way that Trustpilot doesn’t support. This can lead to bias and compromise the reliability of reviews.”
….
Appalling. Just another Estate Agent that puts fat-cat landlords first. God help you if you have a long term sickness or disability, they couldn't care less. I am an exemplary tenant with no debt but injured and unable to work. I'm STILL never late with rent. "Affordability criteria" is completely UNJUST and discriminatory. Who cares? You don't meet the criteria - be homeless.

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Property Cafe

I have been very happy with my experience of the Property Cafe.
Bethany Reed has been very helpful from start to finish whilst finding tenants for my rental property. She listened to all my concerns and always promptly replied to my messages. This gave me confidence with getting new tenants. Thank you, Bethany and The Property Cafe. I would happily recommend this estate agent to anyone.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience, both Danielle and Lisa have been very friendly and professional throughout the process and kept us updated promptly. Still need to finalise everything, but I can't see there being anything negative to say. Thanks for all your help! :)

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
I have used property cafe many times over the years and are true professionals
Danielle especially was very professional and kept me updated all the way and made sure the correct Tennant was suited for me .
Thank you

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great team

We have always used property Café to rent out our properties.
They have a great rental team always helpful and very polite.

Danielle White has been brilliant though out our process always keeping us upto date on any changes.
Thank you Danielle and the team with all your help.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Big thank you to property Cafe estate…

Big thank you to property Cafe estate agent in Bexhill All the staff are professional, friendly and helpful...
Danielle White in the letting department is very courteous and informative a credit to Property Cafe...

August 8, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look