Property Hub Reviews 426

You can make up your own mind as to whether or not you think Property Hub should be trusted with your hard earned cash. We invested in the Liverpool Baltic Triangle development back in 2019 as our very first investment with Property Hub. We are currently still roughly £35k out of pocket and literally no closer in owning the 2 flats we purchased. I will post the exact timeline below, these are just cold hard facts. The only blessing is the deposits are still with a solicitor so we should get that back in 2026 when the new long stop date will no doubt be hit.

Ignoring all the delays since 2019 which were blamed on Covid, even though other building projects all resumed and completed during that time, this is the timeline of events.

11 Feb 2022 Developer posts on socials saying work is beginning and cabins are on site (their last post)

9 Apr 2022 Property Hub actively encourages investors to sign up to the new long stop date after previous one expired.

26 Aug 2022 Promised date developer would be receiving funds

7 Sep 2022 Property Hub send update saying funds to be release in 1-2 weeks (this is the last update Property Hub has sent to all investors)

10 Oct 2022 We email Property Hub asking for an update, they respond saying awaiting paperwork

21 Nov 2022 We email Property Hub asking for an update - they reply saying no update

17 Dec 2022 We email Property Hub asking for an update, they respond saying developer is still "committed" and hoping for funds to be release in mid-Jan

24 Jan 2023 We email Property Hub asking for an update, they respond saying hopefully funds coming end of Jan now!

25 Mar 2023 We email Property Hub asking for an update, they reply saying 7-10 bank days hopefully!

14 Apr 2023 You get the idea now, we email Property Hub asking for an update and a phone call, they apologise, there has been progress, funds in final stages of clearance!! Updates in the coming days! Finally! They offer a call but in the end we decline because funds are on their way!!

1 May 2023 No updates :( We email asking for an update, funds are due to clear with developer this week! They've had confirmation the week before it was 5 working days.

19 May 2023 STILL NOTHING! We ask for update, they are waiting for an update from the developer

2 June 2023 No new updates, we haved emailed twice asking for a call to discuss...no reply....

12 June 2023 Reached out to Rob Bence, Rob Dix and Zoe Jackson (from the developer Ridgemere), none of them have responded

Since 7 Sep 2022, Property Hub has not proactively contacted any investors giving any sort of update on the issues being hit. I would expect at the very least this is what the £5k finders fee would get you. It seems they have taken that money and run!

Really enjoyed the webinar, plenty of good information which has been articulated well, i have a long way to go but i'm sure keeping upto date with the property hub will put me in the right direction in the future.

I've purchased three properties through PH now and the care team, in particular Jawaad so a great job of guiding you through the process. It takes a lot of stress out of investing and I plan to go a lot more of my portfolio growth with PH

Let me start by saying it is rare I give reviews, however as the advice and support is helping to shape/change my life (for the better) I wanted to inform as many people as possible to the HUGELY beneficially tools on offer from the 'Rob's'. My journey started with reading Rob Dix book (& listening to the audio!) The Complete Guide To Property Management. This fuelled a passion (Property Development) which had started with my Parents and I have held (pushed down) for years and years. From here, on my quest of self development I have followed this up by completing the University learning courses, watching Rob & Rob on You Tube, listening to the Pod casts and most recently speaking with Steve Pyke (above and beyond helpful!) from the Property Hub. I started this by saying the insights have changed/shaped my life, this is no exaggeration... I now feel I have enough insights and confidence to strike out. My eyes are wide open, I am cautious but optimistic and very grateful for the service you provide. Thank You Soooooooo Much Guy's! Lynne

Super helpful content presented on a weekly basis, thank you, please keep it up!

Love this duo! It's the only podcast I consistently listen to. They actually makes education fun and what can be difficulty info much easier to digest :) thanks Rob and Rob - you LEGENDS.

Recently had a Strategy Call with Steve Pyke from Property Hub. He was extremely informative, pleasant and knowledgable. I gained a lot from the conversation and he's given me the confidence to continue my property journey.

Recently restarted my property journey after coming to a halt in 2013 after purchasing 2 house
No money left no experience or education, if only I found this podcast way back then when these guys first started broadcasting, who knows where I’d be now. But today is the now and the future us looking bright, after listening ti these guys for the past 18 months and going right back through all their back catalogue, I’ve started my own property investment business, property maintenance and repairs business and bought and in the middle of refurbishing 2 houses and looking at refinancing and keeping going.
Yesterday I reached out to the Property hub team for advice on investing in Nottingham and was contacted by Team member Steve, his advice and information was invaluable, just going to show what Experts Rob n Rob strand also the team they have built around them.
Can’t praise these guys enough
Keep up the great work and inspiration and look forward to working with you guys in the future if and when required
Big thank you and 5 star review

We have always followed Rob and Rob through their podcast as always seem so authentic and offer really good advice. In 2019, we took the plunge and got their service to find an off plan property, since then all we've had is lies and lies about the flats that are supposedly being built. We don't mind if things are delayed or if there are problems, as long as we get told the truth, but we have been fed so many lies and empty promises about this, we're beginning to think this is a total scam and there were never any plans. Meanwhile they have taken our finders fee which is non-refundable (even when the property hasn't even been built!!), and now we're stuck not knowing whether to pull our deposit or not (if we can even get our deposit back). Terrible service and communication, and deceitful business. Don't trust them.

A genuine attempt to education you for free. no hard sell like every other property webinar you join. Look on the website because what these guys do for free is pretty mad.

I recently invested in an off-plan project in Liverpool through Property Hub and have been extremely disappointed with their communication and service. The development has been delayed multiple times with excuses about funding and the company has provided little brief updates on the progress. The developer even went as far as to provide a video update claiming they had ordered materials in the background, yet the development still has not started. They now say they are still waiting on funding. I activated the contractual long stop in order to get my deposit back, but the final date has already passed and I have yet to receive any information on when or if I will receive my deposit back. I would not recommend this company to anyone looking to invest in a property development. Stay away they are not in it for you. Once they get there finder fee they say they can’t do much as its in the developers hands. Yet they meet with the developer to make the deals easy enough. I bet I’m not the only one who’s been disappointed on this Liverpool development.
Don’t fall for their emotional tricks as they try to make you feel like you will miss out on the deals as they have limited stock and pay the finder fee to lock in the deal. The finder fee is not refundable. Stay away!

The Property Hub boys know what there talking about. When you're listening to facts and figures it's difficult to disagree with they're opinions!

As always Rob & Rob give good honest advice. This, along with their years of experience in the property business, should give anyone looking for knowledge, advice or to deal with any of their business' the reassurance that that they are in the right place.

Terrible company, and incompetent. There are other reviewers saying this, so I'm not alone, and it beggars belief that they have a 4-star rating. Bamboozling honest investors into shady developments, with no due diligence on developers and no apologies or responsibility taken when things go south.

Their model is simple and effective for drawing in investors. They are "introducers" charging £5k for the privilege of "negotiating great deals" with developers. Nothing of the sort. They sell you a bunch of glitzy, well designed investment cases and brochures/marketing materials. They indicate a swift completion so this is why the deals are so good...if you only invest now. And then, when rubber meets the road, you get delayed developments, terrible customer service, little to no due diligence and unapologetic, "not our fault or problem" behavior.

We signed up to invest in a property in Leeds in March 2021, the selling point being a completion 2 months later (i.e. May 2021). And nearly 2 years later in November 2022, after numerous complaints, requests for assistance and demands for accountability, surprise - developer decided to sell to one investor so all the other PH-introduced investors are out. We get our reservation fee back and nothing else. We also pay 40% of lawyer's fees, full developer's lawyer's fees, mortgage fees arranged on Property Hub's direct instruction - twice - and other incidentals. For the privilege of having trusted PH, and following their advice, no less.

Apparently Property Hub takes no responsibility as "introducers". So we are down two years of lost investment opportunities, significant lawyer fees for no work, and wasted mortgage and company fees paid at the whim of Property Hub. I would give them the benefit of the doubt that this could be a one-off; but the lack of proper customer service, and frankly incompetence and inflexibility when they do respond is indicative in my view of a bigger issue with the company, one that doesn't show in their marketing materials or upbeat investor calls.

Stay away from this company. If you've experienced similar issues with them, do contact me.

And before you bother to respond with platitudes, PH, as you've done to other investors on here, look at all the communication we've had, understand our problems and make good on your promises and commitments. And then, maybe, you would be a reputable company.

I've been an avid listener for 3 years now and made my 1st 3 investments early last year. The Rob's honest, well delivered advice in a calm demeanour, backed up by lived experience and excellent research has given me the confidence to push forward with the right property at the right time & my trust in their guidance is currently keeping me calm In these trickier times. I do not envision ever missing an episode or Webinar!

AWFUL COMPANY! Have dragged us for over a year on a development at The Residence in Leeds and have just told us the developer has decided to onsell and all of our money that was paid to lawyers, morgage brokers is all gone! They can give us back 40% of lawyers fees, even though they've done nothing?!!!!!!!

Be vigilant people! We will be seeking legal advice and chasing this right to the top. These guys are scam artists who are out to get people.

Where do I start with this dreadful company?

Ok firstly, the podcasts and education is great..

2. Rob and Rob cannot run a business..

I have purchased 2 properties through Property Hub Invest over a 5 year period and had countless issues with both. The first in Sheffield didn’t rent out for almost 6 months after being sold to me, with the advise that it already had a tenant in situ. The rents advised were also well lower than what has has been achieved.

I bought a new build in Manchester with them in October and it also took about 4 months to rent out after completion (after spending £7k on there overly expensive furniture packs) and when it did rent it was for under the rate advised over 2 years prior. I was also sold an apartment with boarded up windows in both bedrooms (die to privacy concerns) which was never advised to me at the time. I certainly never would have purchased said apartment if this would have been advised to me upfront but obviously they only care about your money! This has caused me a lot of stress as I made a large investment here I will most likely never recover it..

2. Thankfully they have just sold PropertyHub Lets but that place was the worst run business I have ever had the displeasure to deal with.

My Sheffield property had over £8k damage caused by the previous tenant in part due to no inspections from PropertyHub and serious mismanagement. I’m still owed 2 months rent from last year which they failed to pay me from an insurance scheme i was charged for. I was paid to the wrong bank account, a contract was signed in the wrong name and they were impossible to contact via phone and email.

Both my Sheffield and Manchester properties had lengthy void periods and were rented for well below market rates.

Please avoid this company at all costs. It is not run as well as the podcast and Rob and Rob do not have a grasp of what is going on or chose to ignore then issues to focus on their portfolio business!

The session was super educative.
I was able to get an understanding of the current market situation and what I will do going forward

We really can't believe some of the negative reviews below (not being said that they aren't true). We used PH Invest and are very positive about their service. Very fast, kind and respectful. For us, first time buyers, transferring these amounts of money is a bit scary. The support of PH Invest made these steps a bit more convenient. They are fast and do chase everybody in the chain to contribute to a fast completion. We don't even want to think about chasing all these parties ourselves. If we weren't on holiday around the completion time, we guess the total time from signing to completion was approximately six months.

We can't say anything about PH Lets, because the property we recently bought (Ipswich) is not within their reach.

The negative reviews scare me a bit, but I hope we will be spared those experiences.

Excellent advice given by Rick who could not have been more helpful with a difficult problem in refinancing a mortgage on our property, which was purchased as an investment property many years ago and where we currently reside whilst developing our business. This is exactly the advice I needed and I highly recommend anyone needing property advice