ProProfs Reviews 286

Dan, Mike, and Shahid have been great at assisting with learning the platform and customizing emails to be tailored for our specific needs.

They were very helpful and supportive, and my issue was solved fast.

The help I received from Nitin was excellent. Every question, every request, every requirement was answered not only favorably but also in a very fast and friendly manner. I have been very satisfied with his performance and his work allows me to affirm that Proprofs user service is in good hands. Thank you very much and keep up the good work.

I greatly appreciate working with ProProfs' Support Team. They are always quick to handle any reported issues, and 100% of questions I ask get a response in record time. Big thanks to Mike for his most recent assistance (handling the issue related to hotspot question type in QuizMaker). Loved how you handled it!

Very satisfied, the Customer Success and technical team has always solved our problems, even with unusual requests, very good service.

I was having some trouble navigating the knowledge base, so I reached out to ProProfs via live chat. Shahid responded promptly and addressed all of my concerns clearly and efficiently. I'm thoroughly satisfied with the support I received!

I had never done a webinar before and the folks at Webinar Ninja were great and so was Mike, a Sr Customer Success agent. I will def be doing my next webinar with them, great job. Even had an onboarding session with a real person, so cool!

Gagan was responsive and helpful in resolving an issue with loading survey results

Naveen is great as he helped me answer all the questions

Mike and all the staff are always quick to respond and offer assistance when needed!

Feature was not available but the team quickly found a solution for us!!

I had to recover some deleted quiz reports and Nitin help me to get them back quickly. Thanks for fast action.

Quick and helpful!
Shahid was quick to respond and resolve the issue I was having with signing into my account.

Naveen, was very helpful in resolving my multiple queries. Follow-ups were done on time and the requirements were fullfilled. Happy experience.

ProProfs has the best support staff ever. They are extremely patient, polite and knowledgeable. No matter how big or small your issue or concern, they will stick with you until the issue is resolved and you have a better understanding of their program.

Nitin was quick to resolve the issue, keep me updated and follow-up on the resolution

Naveen was professional and manage to help me resolve my issue

Gagan was very helpful and quickly resolved our customer's log-in issues.

My experience has been great with the service and support. Very quick to help with my issue and managed to store the data that was deleted by an accident. I cannot thank you enough for all your help and support.