The overall service was great, Saxon was amzing to deal with very straight up and straight forward. So easy to complete and got approved very fast and had money in my account faster than I ever though... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I was really impressed with how easy it was to apply for funding. The online application was easy to follow and complete. the guy who called me was very friendly and was great to deal with. Once t... See more
It was very fast and went smoothly and well, didn’t really expect to it have a good progress with no stress or long waiting and I’m very proud for signing up for this.
I found the team that I had dealing with to be extremely helpful and very friendly. They had a great attitude and seemed to be very up to date with what they could offer and or what information was ne... See more
Company details
Written by the company
Being a small business owner can be tough, but accessing funds to help you reach your business goals doesn’t have to be. Prospa gets to know you and your business, so we can provide a personalised solution to match your business needs. Business funding is available from $2,000 to $500,000 with a smooth application, quick decision and funding possible in 24 hours. Join the thousands of small businesses who thrive with the support of Prospa.
Business loans made easy.
Written by the company
Contact info
The Mezzanine Floor, 19-21 Como Street, Takapuna, 0622, Auckland , New Zealand
- 0800 005 797
- info@prospa.co.nz
- www.prospa.co.nz
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Aleks was fantastic
Aleks was fantastic! His communication was always exceptionally clear and his urgency was much appreciated, thank you!
February 1, 2024
Unprompted review
Amazing service from Prospa finance for…
Amazing service from Prospa finance for business owner. Staff who call to customer they really nice and update to person on time. This is my first time where I get the good experience in business loan applications.
Thanks very much
Regards
Iqbal singh
January 29, 2024
Unprompted review
Just fantastic
Just fantastic, Prospa is a must have finance tool in the self-employed armoury.
January 23, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Don’t go there
Not sure now. Initially all went well recommended for sure. Now, pack of crooks. 2nd email payment not successful $35.00 penalty. Funds in Bank Account covered diligently. I called 0800 number passed on to another person who hung up before I could answer. Tried emailing customer review got a reply Post Master Demon. I did check reviews before I applied comments were of similar nature. All the good reviews appear generic. Extremely concerning, Don’t trust Prospa.
15/03/2024 After expressing my concerns, I did receive an email from customer service. They did try to understand where the problem was. Had no problems after that. I settled the debt early. The positive side Prospa delivered the loan smoothly. After the glitche we can say had no problems.
January 19, 2024
Unprompted review
Reply from Prospa New Zealand
Hi James,
We regret to hear you have been having issues. Please reach out to us via email at assistance@prospa.com or via phone call at 0800 005 797 so we can grab some details about your account and investigate further.
Alternatively, you can send us a Direct Message on our Prospa NZ Facebook or Instagram account and we will get back to you.
Kind regards,
The team @ Prospa
Well done
It was dealt with quickly and courteously. Thanks to Geoff!
January 17, 2024
Unprompted review
Easy informative really helpful service
January 15, 2024
Unprompted review
They are tier 2 or 3 lender but behave…
They are tier 2 or 3 lender but behave like a tier 1 and their credit assessment team is useless doesn't understand difference in purchasing stock and expenses. What a waste of time did a Biz cap application approved with 5 hours.
January 3, 2024
Unprompted review
Extremely quick and efficient.
Extremely quick and efficient as everything was sorted within 24 hours of a simple enquiry made. Informative and helpful. Very understanding of diverse financial situations. I'm very happy with the service of these people.
December 27, 2023
Unprompted review
Such fast and friendly communication
Such fast and friendly communication! Knowledgeable staff, and high quality service.
December 20, 2023
Unprompted review
Excellent service
December 18, 2023
Unprompted review
James been very helpful and quick to…
James been very helpful and quick to respond. Very good for small business owners who are struggling to get there cash flow going.
December 12, 2023
Unprompted review
Its a slick operation!
I dealt with a few people in the set-up of this facility, they were all very efficient, polite and prompt. Things were set-up very quickly, everything explained well, and when I had trouble signing online, help was there immediately. Great Job!
December 11, 2023
Unprompted review
Friendly staff and service
Friendly staff and service; although the call took a while to go through, once there, it was very good. Thanks.
December 6, 2023
Unprompted review
Line of Credit
I requested $30k but was approved $18k. This was disappointing. Our small business has produced consistent profit for 3 years so we would not enter into any commitment we would not either service or repay. My contact person was always friendly and honest regarding the matter, thankyou Ilia. I know dissolving our family trusts complicated things & was drawn out due to many unforeseen delays, but we reached the end goal - nearly.
December 5, 2023
Unprompted review
Really reluctant to use this facility
Really reluctant to use this facility. The interest rate is extraordinarily high for a loan with a personal guarantee. Cheaper to use credit cards for short term credit.
Will need to review Prospa as a provider.
November 29, 2023
Unprompted review
Amazing experience with Prospa team
Amazing experience with Prospa team, very efficient and very fast!!
Thank you for helping out
November 28, 2023
Unprompted review
The speed of the service is amazing
The speed of the service is amazing. And a simple process.
October 13, 2023
Unprompted review
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