ProTone Music Reviews 

I bought one of the best guitars I own from Craig. Protone’s collection of guitars is out of this world. Surely the best in the UK? Craig brought the guitar down to me in London. I not only bought the guitar I made a mate to have a pint with and talk guitars. Great job Craig! Btw he bought a great guitar from me as well…check out the 60th anniversary 61 SG if it is still there….

Always had great deals & service from Protone Music, dealt with them lots since they started & always been 100% happy !! Great guitar shop !!!

First time I have dealt with Protonemusic. Very impressed with there salespeople who were very helpful in my purchase. Delivery and packaging was excellent. Very pleased with my purchase of a Musicman Albert Lee signature guitar. Would recommend them. Many thanks to Craig and his colleagues.

Got a nice part ex deal and was really happy with the guitar I got which was a Godin Acousticaster. Hassle free experience as my guitar was picked up by their courier and when they were happy posted off my guitar. Would use again for definite, many thanks.

I bought an ‘80’s Matsumoku Casino online from Protone and Craig was amazing. Sent me pictures and was very accommodating with all my questions. He prepared it for shipping to Canada and it arrived before I thought it would. Looks great, plays great and wills highly recommend them to anyone

Great shop, item i bought online was accurately described. Played it in the shop, was an easy going environment where you can try out different gear. Craig was very helpful and transparent, would really recommend

I was looking for a particular guitar, and Craig happened to have one! Although I bought at a distance, and we never even spoke live, communication was great, service was excellent, and the guitar - amazing!
Would definitely buy from Craig and ProTone Music again!

I've been dealing with Craig for over 5 years and since Protone Music started, he's been helping me sort out my collection buying, selling and trading my guitars and amplifiers.
He's able to respond to my communications pretty sharp, allowing for the great distances he seems to travel to service his customers.
I'm always happy to entrust my guitars to him to sell for me on a commission basis.
His photographic skills enhance his website too.
I regularly visit his site to check out the latest stock.
I highly recommend Craig and Protone Music.

Excellent service all round. Craig is a really helpful guy and is always there to answer any questions. Highly recommended!

Great experience, first class service , would shop again. .

Great collection of guitars. I bought my gibson les paul,rare edition lp-295 goldtop with bigsby at the online store. Craig is a great guy, professional, who takes care of perfect service, shipping and aftersale service. After buying it online ar 11pm, and some further questions, he answers almost instantly through mail or website chat.

What you see at the website is what you get.

Great experience. Guitar as described, arrived fast and perfectly set up from Liverpool to France.

Used them to sell a guitar collection. Sold them much quicker than I’d expected, Craig was excellent, always on hand for queries and information. They also have a shop in Liverpool with some amazing guitars.

Wether buying or selling, give these guys a shout, in a word, exceptional.

Phil South Wales

Got in touch with Craig who helped out with a great deal on a Fender Custom Shop Strat. After a little delay due to the virus the shipping was really fast. Absolutely no problems at all! All went very smooth

Only good things to say about my experience.

Fair valuation given for the guitars traded in. Excellent guitar received.

I just received my absolutely beautiful Gibson ES 339 and it honestly feels, smells and sounds like Christmas today! The shown pictures in the Shop were honest to every single detail and gave me a very, very good look on the Instrument I fell in love with. I knew what I got but after opening the case... it was jaw dropping. B-E-A-U-T-I-F-U-L!! Just wow. Thank you very much Craig for the fast Shipping and all the best from Germany! I highly recommend this Shop! A+++ Cheers! Andreas

Amazing shop amazing guy hand delivered my stunning amp that’s customer service !!

Just bought a Custom Shop Slash Les Paul Piezo. It arrived FAST and everything went smooth! Craigh is a very nice guy and If the right guitar shows up, I'll shop here again anytime!!

Just bought a Fender Custom Shop ‘61 Strat, which was hand delivered by Craig - Liverpool to Leeds! Way above and beyond the call of duty. Hugely impressed and will definitely be keeping an eye on their stock in future as this is a superb guitar.

Just brought a gorgeous white 1983 Les Paul Custom, my dream guitar. Couldn't be more thankful to Craig who has gone above and beyond for me on this sale. Great communication and he even made a 252 mile round trip to hand deliver the guitar to me. Guitar is absolutely stunning, incredible condition and couldn't be happier with it. Huge thank you to Craig once again, couldn't recommend him highly enough, he even threw in two packs of strings in the case, what a nice guy! Next time I'm up in Liverpool I will be 100% popping in for a chat and play, thanks Craig you've made me very happy.