Protyre Autocare - Aberystwyth Reviews 

491
TrustScore 4.5 out of 5

4.7

Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ Aberystwyth, Ceredigion, GB


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Rated 5 out of 5 stars

Received excellent customer service. Manager offered to take me to work and pick me up when I finished while the car tires were being changed. Very impressed.

Company replied

Rated 5 out of 5 stars

Good selection of tyres to choose from. Easy to purchase and arrange a slot. Friendly and efficient service. It was a very hot afternoon, but the staff offered customers water. Very considerate.

Company replied

Rated 5 out of 5 stars

Friendly, efficient service, always given. From ordering my tyres by phone, to the fitting of the tyres; brilliant! I Always use this company in Aberystwyth. Would definitely recommend! Prices very re... See more

Company replied

Rated 5 out of 5 stars

Good Welcome -- Good advice on the product quick at the fitting and checks -- will certainly be back for tyres -- and recommend the depo to others -- More than happy with the price

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ, Aberystwyth, Ceredigion, United Kingdom

  • 01970 611166

4.7

Excellent

TrustScore 4.5 out of 5

491 reviews

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4.7

All reviews

(491)

32,780 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

July 22, 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Keith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Received excellent customer service

Received excellent customer service. Manager offered to take me to work and pick me up when I finished while the car tires were being changed. Very impressed.

July 18, 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Cynan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really easy to book online and the…

Really easy to book online and the staff were friendly and helpful.

July 15, 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Julia,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good Welcome -- Good advice on the…

Good Welcome -- Good advice on the product quick at the fitting and checks -- will certainly be back for tyres -- and recommend the depo to others -- More than happy with the price

July 15, 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello William,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and efficient

Good selection of tyres to choose from. Easy to purchase and arrange a slot. Friendly and efficient service. It was a very hot afternoon, but the staff offered customers water. Very considerate.

July 3, 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Rhys,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and efficient service.

Friendly and efficient service.

July 4, 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello William,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing service

Amazing service. Phoned in the morning during the heatwave as I had no air con and also had a nail in my tyre, they fitted me in and sorted everything out for me there and then. Would highly recommend. Thank you Mark.

June 23, 2026
Unprompted review
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Dianne,

Thank you for taking the time to share your positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Aberystwyth. We are pleased we could assist with your air conditioning and tyre repair swiftly during the heatwave.

Best regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

No. Longer doing motorcycle tyres !!!!

Previously I have had good service fitting Motorcycle tyres to loose wheels , I rang up today to the Aberystwyth branch and was told we no longer do Motorcycles tyres . So I checked the Web and it is possible to purchase motorcycle tyres on the Web and have them fitted at Aberystwyth, what is going on ? If they really have stopped dealing with motorcycle tyres then update the Web site .

Customer experience very poor and no help desk number to ask if this is just a mistake .

July 7, 2026
Unprompted review
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear John Price,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Friendly, efficient service.

Friendly, efficient service, always given. From ordering my tyres by phone, to the fitting of the tyres; brilliant! I Always use this company in Aberystwyth. Would definitely recommend! Prices very reasonable, and the staff always helpful if you need guidance.

July 1, 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear Mrs K D,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Good service

July 6, 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Raymond,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

These guys were great for me

These guys were great for me, I was traveling from Newtown to Aberystwyth when my Peugeot 3008 came up with a engine fault on the dash. a few of the other garages would not help but these guys went out of their way to help me get back on the road. They found the fault in about ten minutes and fixed the fault in 45 minutes as they had to wait for the parts. the car was fixed and I was back on the road within the hour. I can not thank these guys enough and I am grateful to them as we got to spend the rest of our time there with family and got back home to Scunthorpe.

July 1, 2026
Unprompted review
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Colin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fabulous service and the staff were…

Fabulous service and the staff were excellent

June 22, 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Byron,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant service

Brilliant service. No job to small. Highly recommended.

June 12, 2026
Unprompted review
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Simon,

We are so glad you had such a positive experience with us. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello I Williams,

We appreciate your 5-star review! We are delighted you had a positive experience with our service and team in centre.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

They ware polite helpful and sorted out…

They ware polite helpful and sorted out my problem in a short time.

June 8, 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Mr Mason,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff, good service, reasonable price.

The staff were very friendly, did their best to explain what they were going to do and why and did exactly what was needed. They fixed the problem with little fuss. The charge for the service was very reasonable.

May 11, 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Gayner,

We are so pleased to hear about your positive experience with our team. We always aim to provide clear explanations and efficient service, and we appreciate you recognising our efforts. Thank you for your kind words.

Best regards,
Eddie
Customer Care - Protyre

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