Protyre Autocare - Andover Reviews 

613
TrustScore 5 out of 5

4.8

Station Approach, Andover, SP10 3HN Andover, Hampshire, GB


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Rated 5 out of 5 stars

Friendly, professional service. Tyres ordered in for next day fitting. Work completed in time quoted. I will certainly use Protyre Autocare - Andover again.

Company replied

Rated 5 out of 5 stars

Always a great experience at Andover. Darren & the team are professional, helpful & friendly while getting the job booked in & completed as soon as possible. Thank you.

Company replied

Rated 5 out of 5 stars

They were able to fit me in after my tyre had three holes in. So polite, so helpful and they had my car back to driveable twenty minutes BEFORE my appointment time! Had my air con fixed previously and... See more

Company replied

Rated 5 out of 5 stars

I think the guys at the garage do a great job because as well as being good mechanics they are friendly, helpful and also they have to keep running back to reception to answer the phone because you do... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Station Approach, Andover, SP10 3HN, Andover, Hampshire, United Kingdom

  • 01264 355382

4.8

Excellent

TrustScore 5 out of 5

613 reviews

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4.8

All reviews

(613)

33,685 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply the best

Protyre was recommended to me after being told they were the best and Protyre lived up to that. Can not fault the service.

March 4, 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Dear STU,

We appreciate you recommending us!

It's great to hear that our service met your expectations at our Andover branch.

Thank you for taking the time to share your positive experience with us.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Professional, friendly, honest advice

Professional, friendly, honest advice. ProTyre has been my family’s go to garage for tyres over the last 10yrs in Manchester and Leeds. We have recently moved to Andover and have found the service at Bathwick Tyres to be of the same high standard.
So happy to have discovered them!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Superb experience

I had had a low pressure warning light on dashboard for weeks causing me anxiety and visiting tyre place 3 times to get tyres checked and always told ok. My garage found a screw in the back passenger tyre that had been missed and obviously didn't take it out so I could get to you. No other tyre place in Andover could mend it till the following week so rang Ashley who recommended you. I rang and got an appointment at 8.30am the following morning. No fuss, straight in tyre fixed and on the road in 30 mins and lovely people. You will certainly be my choice in the future, thank you very much.

February 12, 2026
Rated 3 out of 5 stars

Price was good

Price was good, but, the communication was really poor

February 18, 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Dear Sophie Dolman,

Thank you for raising your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 2 out of 5 stars

I booked the car in for 8.30am

I booked the car in for 8.30am, was told it hadn't been booked in, and would need to wait a week. Then the price I was quoted a week earlier (when two tyres were replaced) was increased from £80 to £96. It did seem the guys on the ground were powerless to intervene but all a bit annoying and wasted several hours.

February 5, 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Dear Mike,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

Online service not really reliable

Online service not really reliable, whats the point in having an online service when you are being told by one of their team members you need to call first.... shocking!!!

February 7, 2026
Unprompted review
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Dear Antonio Sivo,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

After hitting a pot hole,had my four…

After hitting a pot hole,had my four wheels checked for leaks and damage.Nothing was too much trouble for staff that looked after me

January 12, 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Kevin​,

We would like to thank you for sharing your feedback regarding the service you received at our Andover branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Very quick service but didn’t check my…

Very quick service but didn’t check my tyre pressures so all over again the puncture symbol came up and I had to drive from Salisbury to Andover to get the tyres checked which now they are. Lovely people but this was such a waste of all of our time.

January 12, 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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