Protyre Autocare - Andover Reviews 

613
TrustScore 5 out of 5

4.8

Station Approach, Andover, SP10 3HN Andover, Hampshire, GB


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Rated 5 out of 5 stars

Friendly, professional service. Tyres ordered in for next day fitting. Work completed in time quoted. I will certainly use Protyre Autocare - Andover again.

Company replied

Rated 5 out of 5 stars

Always a great experience at Andover. Darren & the team are professional, helpful & friendly while getting the job booked in & completed as soon as possible. Thank you.

Company replied

Rated 5 out of 5 stars

They were able to fit me in after my tyre had three holes in. So polite, so helpful and they had my car back to driveable twenty minutes BEFORE my appointment time! Had my air con fixed previously and... See more

Company replied

Rated 5 out of 5 stars

I think the guys at the garage do a great job because as well as being good mechanics they are friendly, helpful and also they have to keep running back to reception to answer the phone because you do... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Station Approach, Andover, SP10 3HN, Andover, Hampshire, United Kingdom

  • 01264 355382

4.8

Excellent

TrustScore 5 out of 5

613 reviews

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4.8

All reviews

(613)

33,685 reviews in the last 12 months

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Rated 5 out of 5 stars

The Manager was extremely helpful

The Manager was extremely helpful, although they were fully booked they managed to fit me in within 45 minutes !!
I was travelling from Shaftesbury Dorset to Grays Essex and in a desperate situation. All sorted perfectly, no issues, no fuss.
Thanks to all the guys that helped me and got me mobile again. Top class service all round.

December 24, 2025
Rated 5 out of 5 stars

My go to tyre centre

My local business is always my go to tyre centre. When I booked a repair / replacement but couldn't get there the money was reimbursed quickly and with no fuss.

December 17, 2025
Rated 5 out of 5 stars

Very helpful and polite members of…

Very helpful and polite members of staff.

December 6, 2025
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Donna,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had an appointment to have 4 tyres of…

Had an appointment to have 4 tyres of my own fitted to find out they wouldn’t fit. The guy found me some decent tyres and did a discount for me.
I was greatfull that he explained which tyres would be good.

December 10, 2025
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Chantal,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Puncture repair...

I needed a puncture repair on a Saturday afternoon. Having phoned around and either no answer or unable to do until Monday, I tried this branch, who said they could do it; I arrived at the agreed time; I was in & out in 20mins! They even swapped over the space saver with the repaired wheel (saving me a job on a rainy day!)
All in all I had excellent service and have used this centre several times previously.

November 22, 2025
Rated 5 out of 5 stars

Good and prompt service

The Protyre website was easy to use so I had already ordered the tyres I needed and booked a day and time for the fitting to be done. Staff were polite and informative about how long it would take and they started working on my car pretty much straightaway. They then carried out the free alignment check I had booked and showed me a printout of the results, which indicated the alignment needed to be done and that was all sorted there and then. Also, the price of the tyres was very good in comparison with other fitters I had checked out, especially with the discount offered.

November 24, 2025
Rated 5 out of 5 stars

Always good.

Straightforward booking. No-nonsense, hassle-free customer experience with polite and professional staff. Tyres cheaper than the competition. I've used Protyre three times now, always completely satisfied.

November 26, 2025
Rated 5 out of 5 stars

Excellent service from protyre

Excellent service from protyre.
Showed me all of the faults with my car and advised what was needed and what could be done in a few months.
Very professional and courteous staff.
I will definitely use protyre again and can highly recommend. Thanks.

November 17, 2025
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Andy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast and efficient highly recommended

Fast and efficient highly recommended

November 12, 2025
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Dear John Smith,

We're happy to hear that your experience was fast and efficient with our team at our Andover branch.

We appreciate your recommendation and thank you for the positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 3 out of 5 stars

Invoice was poorly printed and you…

Invoice was poorly printed and you could not seen the total(s).

October 22, 2025
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Dear Martin T, 


Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Andover branch was not a positive experience on this occasion.


We understand that the issue was due to your invoice not being printed correctly, and we sincerely apologise for this error and any inconvenience it may have caused.


To assist you further, we have sent a screen grab of the invoice to the email address you provided.


Your concerns have also been brought to the attention of the Area Manager, who will be in touch as soon as possible to discuss this matter further. 


Kind regards,

Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

All good

Very good feedback on progress of job. Everything clear and responsive to additional queries. All good..

November 12, 2025
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Andover branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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