Protyre Autocare - Ashford Service Centre Reviews 

944
•
TrustScore 5 out of 5

4.8

Unit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB

•

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Rated 5 out of 5 stars

Great customer care Lady on desk is very knowledgeable and helpful Price given for job - front pads and discs Booked my car in for next day (but offered same day) Arrived at 08:45 - car ready b... See more

Company replied

Rated 5 out of 5 stars

It was easy to get a phone quote to replace the front discs & pads on the car, which was over £100 cheaper than the dealership. Booked the vehicle in for a few weeks later and they were expecting me w... See more

Company replied

Rated 5 out of 5 stars

Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... See more

Company replied

Rated 5 out of 5 stars

I always take my car here, they provide a great service, often fitting car in at short notice. The team are friendly and helpful, very trustworthy & honest. I wouldn’t use another garage now

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

About Protyre Autocare - Ashford Service Centre

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, United Kingdom

  • 01233 503355

4.8

Excellent

TrustScore 5 out of 5

944 reviews

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4.8

All reviews

(944)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer care

Great customer care
Lady on desk is very knowledgeable and helpful
Price given for job - front pads and discs
Booked my car in for next day (but offered same day)
Arrived at 08:45 - car ready by 11:45
Job done and cost same as advised on booking
Excellent service!

November 4, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Audrey,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A great service and the team were very…

A great service and the team were very helpful on the day.

November 4, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Mr Butler,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service as always,

Excellent service as always,
From Garage and reception staff

October 28, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent Service

My car was serviced and then had its MOT on the same day. I was kept informed about what needed to be done and how much it would cost during the day. The staff were very friendly and helpful.

October 20, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Cathy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A great service did everything that was…

A great service did everything that was necessary certainly come back again without hesitation.

October 26, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, pleased with job and advice given.

October 19, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Louise,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, almost treated as one of the family, and with a good price too.

October 17, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Keith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great customer service & competitive price

It was easy to get a phone quote to replace the front discs & pads on the car, which was over £100 cheaper than the dealership. Booked the vehicle in for a few weeks later and they were expecting me when I arrived. Left the car with them for a few hours & got a phone call to say they’d also found a nail in the sidewall of one of the tyres. We agreed they would replace it but the replacement tyre wouldn’t be with them until the following day. To save me collecting the car, driving it back the next day for the tyre change, they very helpfully agreed to keep the car overnight within the workshop. Received a call the following day & collected the car with all works completed. Great customer service and works completed at a very competitive price.

October 19, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service and Staff

October 16, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Mrs Cadman,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff are very knowledgeable and…

Staff are very knowledgeable and friendly

October 12, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Susi,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a great service

October 12, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Jack,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Polite

Polite, helpful and work completed efficiently and on time.

October 12, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very accommodating

Willing to check potential problems but give honest feedback

October 12, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Jonathan​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and staff

Very helpful and staff, service and price efficient.

September 21, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Freda,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent

I always take my car here, they provide a great service, often fitting car in at short notice. The team are friendly and helpful, very trustworthy & honest. I wouldn’t use another garage now

September 30, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Helen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful staff

Helpful staff , great service , good prices

September 24, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Iennon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The service very good time good and…

The service very good time good and very good price to .thank you

September 28, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Mrs Nicholls,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service for EV Mot

Efficient and very good service. Competitive price too so will use again

September 18, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Samuel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Highly recommended

Great service
Great staff
Great prices
I would highly recommend Protyre because they will do all they can to help you.

September 21, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Mrs Matheson,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Saved the weekend

They were welcoming, helpful and knowledgeable and went above and beyond to ensure my car was roadworthy for the long family trip we wouldn't have made without them

September 11, 2026
Protyre Autocare - Ashford Service Centre logo

Reply from Protyre Autocare - Ashford Service Centre

Hello Mr Niel,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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