Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... See more
Company replied
Location
Switch locationUnit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
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See what reviewers are saying
The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... See more
Company replied
I booked my M.O.T and gold service online for 8:30am, it said it t would be about 2.5 hours; this was great as I needed my car early afternoon for a hospital appointment, when I dropped my car off I... See more
The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... See more
Company replied
Company details
About Protyre Autocare - Ashford Service Centre
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, United Kingdom
- 01233 503355
4.7
Excellent
921 reviews
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The receptionist was very helpful as I…
The receptionist was very helpful as I requested certain things with my new tyres. Also the mechanic who did tye work also very helpful and obliged with a couple of requests...all in all a very helpful and would recommend protyres .
July 15, 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Jan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Have kept my 19yr old car on the road…
Have kept my 19yr old car on the road since 2010. Always helpful and regularly check tyres. As I have physical issues making this task very difficult.
Your latest receptionist Irene has been particularly helpful.
July 13, 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Service Centre
Hello Grenville,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service - good prices
Great service, good price - less than half the price quoted by main dealer! Quick and efficient with good communication
July 8, 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Danielle,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I went to protyre to have my Nissan…
I went to protyre to have my Nissan Micra aircon regased. They were quick and it only cost £44. I only use my car now and then so 4 weeks later having used it 3 times, I had no aircon. They said I was outside the warranty of 24 days and it must have a pinhole leak. I had to find someone else to fix it. Cost me £160 but I got what I paid for in both cases. In protyre case I got nothing for £44. Buyer beware.
May 1, 2026
Unprompted review
Reply from Protyre Autocare - Ashford Service Centre
Dear Customer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Ashford Service Centre
Dear AKHUMP,
We are delighted you consistently receive helpful service and appreciate our flexibility at our Ashford Service Centre branch.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards,
Kayliegh
Customer care - Protyre
Very nice receptionists who booked us…
Very nice receptionists who booked us in on phone and then gave a smile when we arrived. Not many MOT centres can accommodate motorhome but this we can and is a pleasant experience. Thank you.
June 17, 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Gill,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Service Centre
Hello Ben,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Service Centre
Hello Edward,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Turned up unannounced with a pot hole…
Turned up unannounced with a pot hole damaged tyre. Very friendly - checked all my tyres were safe. Fitted the new one quickly. Have used before and will use again. They have always been reliable.
June 8, 2026
Reply from Protyre Autocare - Ashford Service Centre
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Service Centre
Hello Anthony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service
Prompt service. Friendly telephone manner. Kept me updated throughout and gave me options to consider without rushing me.
June 3, 2026
Great customer service every time
June 3, 2026
Irene and Lisa were very helpful
Irene and Lisa were very helpful. I was having a pretty terrible day. Long story cut short, they replaced 2 tyres and squeezed my car in for Mot literally almost closing time. They really couldn’t have been any more accommodating. Even came out, worked out what tyres I needed, went through everything they had in stock, they deserve a pay rise. Thank you Roni (land rover discovery sport)
May 29, 2026
Unprompted review
Excellent Service
Squeezed me in for AC Regas during heatwave, easy to arrange, great service, great price.
June 1, 2026
Great offer price
Great offer price for Aircon regas. Easy to book and pay for online. Friendly staff.
May 13, 2026
Brakes
Service, staff and price were all first class.
Mechanics are happy to discuss the outcomes of their findings and reception staff organise the work efficiently.
May 13, 2026
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