Welcoming environment Courteous staff - ‘customer first attitude’ and a willingness to accommodate where possible. I was overdue an MOT for my car. It was a busy day for ProTyre, but the receptioni... See more
Company replied
Location
Switch locationUnit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ Ashford, Kent, GB
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See what reviewers are saying
It’s always painful paying for tyres but safety is a must and Protyre are always value for your money, they also have a good phone manner. Great service all around.
I always use Protyre in Ashford when I need new tyres or wheel alignment. Easy to book on their website, and the staff at Victoria Road are always friendly and helpful. Nice and close to the town c... See more
Company replied
I had an excellent experience. The staff were very friendly, helpful and professional. They explained everything clearly and provided a quick and efficient service. I was very happy with the service I... See more
Company replied
Company details
About Protyre Autocare - Ashford Victoria Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ, Ashford, Kent, United Kingdom
- 01233 625962
4.8
Excellent
1K reviews
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Absolutely incredible customer focused…
Absolutely incredible customer focused service. Really helpful Friendly and kind, and super quick MOT while you wait! All the team were really helpful, but there was one particular guy there who went above and beyond to make my experience really stress free and easy, however I have forgotten his name ( I'm really sorry, I asked for it as well!) so if you looked after me, thank you very much! (Was it Ben?)
December 17, 2025
May use AI-assist with repliesRead more
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Ordered a set of tyres online
Ordered a set of tyres online. On the day I sat in the waiting room for 3O minutes to be told they didn't have them. Had to rebook on another date.
December 15, 2025
Reply from Protyre Autocare - Ashford Victoria Road
Dear Mr Anselmi,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ashford Victoria Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service from Ben and team
Great service from Ben and team. Fantastic knowledge, total pleasure to deal with thank you.
December 1, 2025
Reply from Protyre Autocare - Ashford Victoria Road
Hello Charlene,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Just a quick and efficient service
Just a quick and efficient service, with very competitive prices.
December 10, 2025
Reply from Protyre Autocare - Ashford Victoria Road
Hello Doosan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good customer service
Good customer service - Tyre in for puncture repair, which was unsuccessful and new tyre subsequently purchased. Tyre not in stock, however, arrangements made for a replacement tyre to be delivered within a few hours. Job completed to our satisfaction that day.
December 8, 2025
Reply from Protyre Autocare - Ashford Victoria Road
Hello Patrick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mr Banks-Slann,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Classic garage vibes - quick service
Sorted my tyre replacements swiftly, classic garage vibes - questionable hot drinks, array of smells and chatty blokes 😂
April 9, 2025
Reply from Protyre Autocare - Ashford Victoria Road
Hello Issy,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Kept me up to date and finished the job…
Kept me up to date and finished the job within good time
December 1, 2025
Reply from Protyre Autocare - Ashford Victoria Road
Hello Willem,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service and a decent price
November 26, 2025
Protyre Victoria Road always
These people at Victoria Road Ashford are the best. Always great service and friendly staff.
November 24, 2025
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