This garage are very dependable and reliable. I was not sure what the knocking sound was in my car and it was identified that I needed 2 front drop links. This was immediately sorted and my care is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have major anxiety about going to garages following a bad experience in past .being a 50 Yr old single woman I previously went to a large well known garage and made to feel like a stupid woman who w... See more
Company replied
The team are amazing and polite I ordered to the wrong store and phoned customer services within 5minutes it was all sorted , they gave me an appointment and my car was taken straight in at the allot... See more
Company replied
I have used Protyre in several locations around England and bought from Micheldever tyres in Hampshire since my 20’s - so more than 40 years! My tyre, brakes and alignment check was really reassuring... See more
Company details
About Protyre Autocare - Banbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gatteridge Street, Banbury, OX16 5DJ, Banbury, Oxfordshire, United Kingdom
- 01295 263149
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service rob the manager very…
Excellent service rob the manager very helpful
April 15, 2026
Hi I have used protyre in Banbury many…
Hi I have used protyre in Banbury many time I find them very polite professional and explain all work needed clearly will definitely recommend.
April 13, 2026
These guys are brilliant
These guys are brilliant, always on point and fair. Really friendly and knowledgeable would always send people here :)
April 10, 2026
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Informed me in advance about my MOT to be rescheduled due to technical issues.
April 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor experience
I visited the garage for a pre booked MOT and was served at the reception desk by a man whose manner I felt was rude and unhelpful. This really detracted from the overall experience. The man was also rude to a fellow colleague who worked in the garage and was politely waiting for him to finish on his computer and then assist me. He spoke to him in front of me in a belittling way which was uncomfortable. Because of the discourteous and challenging manner I wouldn’t recommend the garage to anyone.
April 8, 2026
Reply from Protyre Autocare - Banbury
Dear Ms Edwards,
Thank you for bringing this to our attention following your visit to our Banbury centre. We are very sorry to hear that you had this experience - this is far from the high standards we would expect of our centres and team members.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre Banbury carried out my MOT and…
Protyre Banbury carried out my MOT and advised, but didn’t push, new tyres.
I went ahead with the suggested tyres and the job was done swiftly and without fuss!
I will use them again
April 8, 2026
Easy to book
Easy to book , accommodating on timing , ready to meet me on arrival , job completed efficiently .
April 3, 2026
Professional as always
Professional as always. This time for a service on my grandson's first car. Selected again as happy with all previous work done by Protyre on my personal vehicles.
March 30, 2026
Refused MOT to a bit of dirt
Refused MOT to a bit of dirt, don't come here if your a tradesman
April 1, 2026
Unprompted review
Reply from Protyre Autocare - Banbury
Dear Sean Wilkins,
Thank you for notifying us of your concerns regarding the MOT.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Workmanship good value for money good…
Workmanship good value for money good very hospitable people to deal with
March 16, 2026
Competitive Price for top of the range…
Competitive Price for top of the range tyres plus friendly efficient service.
March 20, 2026
Job well done…
Appointment was on time ,staff were lovely ,done in an hour car came back nice and clean job well done ,would highly recommend .
March 27, 2026
MOT and Service done
MOT and Service done, staff were polite, professional and overall a good experience at Banbury Protyre.
March 20, 2026
Unprompted review
MOT and Service done
MOT and Service done, updated service report sent to mobile and log filled in and returned to glove compartment. Kind and professional staff , a very good experience .
March 20, 2026
Used before and always happy with there…
Used before and always happy with there service
March 25, 2026
Good service done in a timely manner
March 25, 2026
my appointment was completed on time .
March 23, 2026
Very good service
Very good service. Always helpful and knowledgeable. Friendly and never had a problem after any issues are fixed.
February 27, 2026
MOT appointment.
MOT appointment. Plenty of slots available, work done on time, no fuss, good price.
March 13, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.