Protyre Autocare - Banbury Reviews 

1,597
TrustScore 5 out of 5

4.8

Gatteridge Street, Banbury, OX16 5DJ Banbury, Oxfordshire, GB


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Rated 5 out of 5 stars

This garage are very dependable and reliable. I was not sure what the knocking sound was in my car and it was identified that I needed 2 front drop links. This was immediately sorted and my care is... See more

Company replied

Rated 5 out of 5 stars

I have major anxiety about going to garages following a bad experience in past .being a 50 Yr old single woman I previously went to a large well known garage and made to feel like a stupid woman who w... See more

Company replied

Rated 5 out of 5 stars

The team are amazing and polite I ordered to the wrong store and phoned customer services within 5minutes it was all sorted , they gave me an appointment and my car was taken straight in at the allot... See more

Company replied

Rated 5 out of 5 stars

I have used Protyre in several locations around England and bought from Micheldever tyres in Hampshire since my 20’s - so more than 40 years! My tyre, brakes and alignment check was really reassuring... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gatteridge Street, Banbury, OX16 5DJ, Banbury, Oxfordshire, United Kingdom

  • 01295 263149

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,597)

35,519 reviews in the last 12 months

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Rated 5 out of 5 stars

I needed an air-con re-gas

I needed an air-con re-gas. They did it same day as asking! Did a great job. I am very satisfied. Thank you very much. ☺️
I played back what my dash cam had recorded. The 2 guys servicing my car were very funny. I laughed out loud several times. (They might want to be more careful with other customers 🤣)

May 6, 2026
Rated 4 out of 5 stars

Tyres fitted 25 Apr

The staff at the local branch were friendly and deserved 5 stars. However, the central online booking system, although convenient for me, meant that more customers were booked in than the staff could deal with during the allocated time. In practical terms this meant that my tyres were not fitted at the booked time, and the car was not ready for collection for 3 hours. I was advised of this when I left the car and the work was of a good standard.

April 29, 2026
Rated 5 out of 5 stars

Great service

Very impressed, booked my MOT online which was very easy to do, took my car down in the allocated time slot and MOT was done within and hour. Would recommend, staff was friendly.

April 22, 2026
Rated 3 out of 5 stars

Despite making a reservation I was an…

Despite making a reservation I was an hour and a half having a single tyre replaced that had a puncture.

April 15, 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Dear Paul Teasdale,

Thank you for taking the time to share your feedback.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Outstanding customer service from…

Outstanding customer service from Robert Smith at Pro-Tyre. I was urgently required to travel to Slovakia by road and they turned me around same day and gave me the comfort knowing my car was up
To the trip!

Please call Robert to arrange an appointment. Much more reliable!

April 15, 2026

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