This garage are very dependable and reliable. I was not sure what the knocking sound was in my car and it was identified that I needed 2 front drop links. This was immediately sorted and my care is... See more
Company replied
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This garage are very dependable and reliable. I was not sure what the knocking sound was in my car and it was identified that I needed 2 front drop links. This was immediately sorted and my care is... See more
Company replied
I have major anxiety about going to garages following a bad experience in past .being a 50 Yr old single woman I previously went to a large well known garage and made to feel like a stupid woman who w... See more
Company replied
I have used Protyre in several locations around England and bought from Micheldever tyres in Hampshire since my 20’s - so more than 40 years! My tyre, brakes and alignment check was really reassuring... See more
The team are amazing and polite I ordered to the wrong store and phoned customer services within 5minutes it was all sorted , they gave me an appointment and my car was taken straight in at the allot... See more
Company replied
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Gatteridge Street, Banbury, OX16 5DJ, Banbury, Oxfordshire, United Kingdom
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Booked in online which was very easy.
Work was carried out quickly, efficiently and it was a pleasure chatting to the staff.
Couldn't fault the work or the staff, which is why for years I have all my servicing and MOT's done at Protyre.
Easy to book my MOT online. It was done on time and completed within the hour. The staff are always polite and helpful.
Great MOT service. Quick and efficient and changed a bulb free of charge to enable a pass. Much appreciated 👍
Quack and efficient.
Reasonably priced.
Friendly staff.
Would recommend it.
The staff were excellent and very accommodating. I will definitely be taking my car back 😄
I prepared my car for winter, including winter tires. On January 11th, I went to Protyre for a service. Everything was fine. A week later, I returned for my scheduled MOT. The car failed the MOT. Suddenly, the front tires were in terrible condition. The tires were described as requiring immediate replacement. They immediately had summer tires fitted (understandably, in January). I would have had to order winter tires earlier. If only I had known. This is my last visit to them.

Reply from Protyre Autocare - Banbury
Great customer service with very freindly informative staff.
Excellent service from all the friendly staff members.
As always warm welcome and everything explained at the end grest price
Always a great service quick call make the appointment job done , Always helpful

Reply from Protyre Autocare - Banbury
Great Deal on Mot and Tyres, although failed MOT on minor issue, soon retested and passed. Nice Staff.
I took my car in for a service and MOT, for the fourth consecutive year.
Outstanding customer service.
Highly efficient and thorough work, detailed clearly on the invoice.
Very friendly staff.
The online booking service is clear and easy.

Reply from Protyre Autocare - Banbury
Using the website and booking system was easy, and I received pleasant service at the branch. However, in spite of having an appointment, it still took almost an hour for two tyres to be put onto my car. I would have thought it could be much quicker.
Very efficient and helpful with advice and friendly service.
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