Protyre Autocare - Banbury Reviews 

1,599
TrustScore 5 out of 5

4.8

Gatteridge Street, Banbury, OX16 5DJ Banbury, Oxfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

This garage are very dependable and reliable. I was not sure what the knocking sound was in my car and it was identified that I needed 2 front drop links. This was immediately sorted and my care is... See more

Company replied

Rated 5 out of 5 stars

I have major anxiety about going to garages following a bad experience in past .being a 50 Yr old single woman I previously went to a large well known garage and made to feel like a stupid woman who w... See more

Company replied

Rated 5 out of 5 stars

I have used Protyre in several locations around England and bought from Micheldever tyres in Hampshire since my 20’s - so more than 40 years! My tyre, brakes and alignment check was really reassuring... See more

Rated 5 out of 5 stars

The team are amazing and polite I ordered to the wrong store and phoned customer services within 5minutes it was all sorted , they gave me an appointment and my car was taken straight in at the allot... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gatteridge Street, Banbury, OX16 5DJ, Banbury, Oxfordshire, United Kingdom

  • 01295 263149

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,599)

35,562 reviews in the last 12 months

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Rated 2 out of 5 stars

Wheel nuts overtightened

Wheel nuts overtightened, tried to remove wheel a week after new tyres fitted. Snapped extendable wheel brace and slightly bent my breaker bar undoing them. Had similar issue on my daughters car after she had tyres fitted here. Have used on previous occasions with no issues, good price and swiftly fitted. Bit more care required!

January 5, 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Dear Tim Drew,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

I have used Micheldever companies for more than 40 years!

I have used Protyre in several locations around England and bought from Micheldever tyres in Hampshire since my 20’s - so more than 40 years! My tyre, brakes and alignment check was really reassuring before our family drive to The Alpes on Boxing Day and cost nothing! No doubt where my tyres will cone from when needed in the future!

December 15, 2025
Rated 5 out of 5 stars

Excellent MOT service

Once again I had my MOT done at Protyre Banbury and once again the service and attention to detail explaining what they had done was reassuring for another year.

December 18, 2025
Rated 5 out of 5 stars

Knowledgeable staff.

Knowledgeable staff.
Friendly atmosphere and a very good price.

December 17, 2025
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Dear Robert Wright,

We appreciate you taking the time to leave us this fantastic review!

We're happy to hear that you found our team at our Banbury branch knowledgeable and our prices good.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care- Protyre

Rated 5 out of 5 stars

Mot test

Good lads easy to deal with

December 17, 2025
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Dear Steven Mair,

We're glad you found our team at our Banbury branch easy to work with.

Thank you for your positive feedback; we appreciate it greatly!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

As always quick and efficient service…

As always quick and efficient service from all.

December 8, 2025
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Sheena,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very easy to book online

Very easy to book online. Excellent and prompt service at the depot

December 3, 2025
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Dear Mrs Dorning,

We appreciate you taking the time to share your positive experience you had with our team at our Banbury branch.

We're happy to hear that you found it easy to book online and that the service was prompt.

Thank you for your feedback.

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

All good

All good, and fast

December 3, 2025
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Dear karol el,

We're happy to hear that you had a fast and good experience with our team at our Banbury branch.

Thank you for your positive feedback; we appreciate it.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Dear carolyn pezet,

We're glad you enjoyed your experience with our speed and service at our Banbury branch.

Thank you for your positive feedback; we appreciate it!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Staff very friendly and helpful.

Staff very friendly and helpful.

November 18, 2025
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Charlotte,

We appreciate your kind words! We're glad our team in centre was helpful and friendly during your visit. Thanks for the positive feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Thank You PROTYRE BANBURY

I wanted to replace a tyre urgently on my Fiat 500.
When I arrived without notice my Son & I were warmly greeted asked if we would like coffee and was asked to take a seat whilst waiting. Within such a short while
with new tyre my car was ready to go. It was such a relief and very grateful for their help. Thank you TEAM

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and friendly service

The friendly and excellent service at Protyre Banbury is second to none. Always a good reception with care and understanding and good advice. I will always make this my first port of call!

November 13, 2025
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Ian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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