Protyre Autocare - Barnstaple Reviews 

1,735
TrustScore 5 out of 5

4.9

97a Newport Road, Barnstaple, EX32 9BE Barnstaple, North Devon, GB


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Rated 5 out of 5 stars

Had a flat tyre. Called to see if they could fit me in and an hour later I was back home having had the tyre repaired. Vehicle health check (tyre depth & condition,brake inspection) conducted and re... See more

Company replied

Rated 5 out of 5 stars

I dealth with Mark and it came across that nothing was too much trouble including switching days for the tyees to be fitted. I had such good service previously that I had no hesitation about going bac... See more

Company replied

Rated 5 out of 5 stars

I had a punctured tyre, I went there to see what they can do, Martin and his team sort me out with the puncture until next day when they install 4 brand new ones. Very good costumer service from them... See more

Company replied

Rated 5 out of 5 stars

I have been to Protyre Barnstaple many times over the last 20 years. I know they will always give an honest answer about the state of my tyres, they won't persuade me to buy new when the existing ones... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 97a Newport Road, Barnstaple, EX32 9BE, Barnstaple, North Devon, United Kingdom

  • 01271 324406

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,735)

33,964 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff were polite and courteous.

Staff were polite and courteous.

December 6, 2025
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Mrs Walters,

We appreciate you taking the time to leave us this review. We are so glad to hear our steam in centre were polite and courteous to you.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great …

Great customer service and all your guys our lovely.

December 5, 2025
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Aaron,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

TROUBLEFREE FIRST VISIT

Health reasons mean now have to take responsibility for our car. My visit to Protyre couldnt have been easier. The chap on the desk was so friendly and helpful so I felt very relaxed. I wont have any fears of returning to this garage when the need arises.

November 26, 2025
Rated 5 out of 5 stars

Efficient, friendly service

Friendly on first calling and they recognised me and my car even though we are not frequent customers. Quick to diagnose the fault and book it in for a repair. Cost was within quoted limits and done in the time booked. Cured the problem too! Just what you want really.

November 27, 2025
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Ms Shillito,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

On time

On time, efficient and pleasant.

December 1, 2025
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Mr Fuller,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Hi I was in a car accident

Hi I was in a car accident, an as a lady on my own,managed to get to that garage,with my wing crumpled, as I pulled in i was greated my a member of staff,ready to help a shaken up lady,I can't thank them enough for what they did for me ,there kindness ,willingness to help,was no trouble, even sorted out dressing for my bleeding hand,what stars they are,would recommend ,especially to any one for a fabulous service, from all of them,thank you all.

November 28, 2025
Unprompted review
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Caroline,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Martyn and his team are a fab bunch!

Martyn and his team are a great bunch of lads! Took my car here for the first time last week and had two new front tyres fitted, plus they sorted another problem they discovered whilst doing so. Reliable and super friendly. Ill definitely use them again!

November 21, 2025
Rated 5 out of 5 stars

Both friendly and helpful staff, I’ll be back.

The process of getting new tyres was an easy and quick process, friendly and helpful staff made the process an enjoyable time. Will definitely use again.

November 19, 2025
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello Hugh​,

We would like to thank you for sharing your feedback regarding the service you received at our Barnstaple branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre repair

Had a nail in my tyre, rang and got it repaired within hours of calling. Great service, friendly staff, all round a pleasant experience.

November 17, 2025
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Dear william brand,

We appreciate you taking the time to share your positive experience you had with our team at our Barnstaple branch.

We're happy to hear that our team was able to repair your tire so quickly and that you found our service friendly and pleasant.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Quick

Quick, efficient and affordable 👍

November 14, 2025
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Barnstaple branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always a great experience

Martin Filer is a credit to the company and all customers, always a pleasure and my go to garage for 20 years of driving cars & vans

November 14, 2025
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Dear Ryan James Berry,

We appreciate your kind words and are so glad you've consistently had positive experiences with us at our Barnstaple branch for so long.

It's great to hear that you find our service a pleasure. Thank you!

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

I TOTALLY RELY ON THEM TOADVISE ME ON…

I TOTALLY RELY ON THEM TOADVISE ME ON MY TYRES

November 12, 2025
Protyre Autocare - Barnstaple logo

Reply from Protyre Autocare - Barnstaple

Dear customer,

We're happy to hear that you rely on us for tyre advice at our Barnstaple branch.

It's great to know we can assist you with your needs!

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

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