Protyre Autocare - Bath Lower Bristol Rd Reviews 

2,600
TrustScore 4.5 out of 5

4.6

Lower Bristol Road, Bath, BA2 1EN Bath, Somerset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

They have a good selection of tyres, often swift availability to check them, and their prices are good. They offer budget or mid-range options and they have often sent me away with the advice that my... See more

Rated 5 out of 5 stars

I can not thank these guys enough, Ive always used them since owning a car but this last experience cemented why! They saved our family holiday following a tyre blow out and sorted it within a few h... See more

Company replied

Rated 5 out of 5 stars

Quick service with feedback on checking all tyres as well as fitting a new one. Appreciated being able to call them in advance to check they could do the job and had the tyre needed in stock close to... See more

Company replied

Rated 5 out of 5 stars

I've only used their services twice in the last two years, but I couldn't recommend them more. Samuel has been fantastic—professional, incredibly helpful, and always willing to go the extra mile. Ever... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Bath Lower Bristol Rd

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Lower Bristol Road, Bath, BA2 1EN, Bath, Somerset, United Kingdom

  • 01225 331949

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(2,600)

34,797 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No Drama

Very smooth appointment with no drama. Didn’t have to wait more than a few moments before they started on my car. Job done calmly and efficiently for a fair price.

May 28, 2026
Rated 5 out of 5 stars

Good experience

Had a slow puncture. The nail in the tyre was removed and the tyre repaired. I did not have to wait long and the young man knew what he was doing. Staff were all helpful.

May 27, 2026
Rated 3 out of 5 stars

The puncture was dealt with expertly…

The puncture was dealt with expertly and has held on a long journey to Scotland but I thought it was a very expensive puncture!

May 25, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Dear Fiona Crockett,

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service after a bad…

Excellent service at Bath branch after a bad experience at Chippenham branch. The manager Samuel told me to come in. They put everything right at no extra charge. All the staff were extremely friendly and efficient, even taking my car out for a drive to test everything was alright. i would highly recommend this branch and will certainly go there again when I need anything

May 22, 2026
Unprompted review
Rated 3 out of 5 stars

Puncture repair great but tool not working for tracking.

Puncture repair was great but their power tool for loosening stiff tracking nuts was not working so I had to get an external mechanic to do that.

May 18, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Dear Andy,

Thank you for your feedback We are sorry to hear that your recent visit to our Bath Lower Bristol Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 2 out of 5 stars

Not as good as they once were

Don't take off old exhausts before you've checked the correct new one has arrived.

Don't leave stickers on the exhaust so that they melt so the car smells of burning plastic so you leave your car and end call the AA at midnight alone in the dark thinking your car is about to burn.

May 11, 2026
Protyre Autocare - Bath Lower Bristol Rd logo

Reply from Protyre Autocare - Bath Lower Bristol Rd

Dear Miss Isaacs,

Thank you for sharing your experience. 

We are concerned to hear about the issues with the exhaust and the melting stickers. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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