Protyre Autocare - Belper Reviews 

450
TrustScore 5 out of 5

4.8

4 Campbell Street, DE56 1AP Belper, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently had new tyres fitted, along with brake discs and pads, plus an oil service. Thank you to Josh and Grant who provided great customer service throughout—friendly, professional, and transparen... See more

Rated 5 out of 5 stars

Excellent Staff and service, especially Craig at the Belper premises; New Land Rover Conti tyres were a big investment for myself indeed…. Please improve your Wi-Fi facility there though, as couldn’... See more

Rated 5 out of 5 stars

Excellent service from these guys! They were polite and friendly, options and prices were clearly explained, good communication. Place seems well managed and they seem to care about giving a good serv... See more

Rated 5 out of 5 stars

The guys at Protyre are always polite, helpful and give good advice without trying to upsell more expensive tyres above our budget. They completed the job when promised and leave the car clean and tid... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 4 Campbell Street, DE56 1AP, Belper, Derbyshire, United Kingdom

  • 01773 847140

4.8

Excellent

TrustScore 5 out of 5

450 reviews

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4.8

All reviews

(450)

34,122 reviews in the last 12 months

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Rated 5 out of 5 stars

The guys did a good job on fitting my…

The guys did a good job on fitting my new tyres, it did take slightly longer than I would have preferred, but were very busy with many customers and my car was ready when they said it would be. Protyre were also very competitive on price and ordered the tyres I requested and these arrived on schedule.

January 13, 2025
Rated 5 out of 5 stars

Car was going for repair

Car was going for repair, but had flat morning of collection, protyre got me in and sorted within an 1 hour. Really polite, really understanding. Thank you

December 11, 2024
Rated 3 out of 5 stars

The service was OK but I was…

The service was OK but I was recommended to have new disk brakes put on the rear wheels however they couldn't do this because my car had an electronic handbrake.

November 27, 2024
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear Christopher,

Thank you for leaving us a review and bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

I enjoyed the ease of ordering my tyres…

I enjoyed the ease of ordering my tyres and booking the fitting slot. unfortunately my tyres were not the tread i ordered and i dont think i have had the difference back in terms of price.

November 20, 2024
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear Mr Cleaver,

We appreciate your feedback and understand your disappointment with the incorrect tyre tread. We strive to ensure accurate orders and will investigate this matter further.

The Area Manager has been notified of this and they will be in touch as soon as they can to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent Staff and service

Excellent Staff and service, especially Craig at the Belper premises; New Land Rover Conti tyres were a big investment for myself indeed….
Please improve your Wi-Fi facility there though, as couldn’t make use of your payment plan option, given the document wouldn’t down load on to my iPhone. (Tried using 4G standing outside the premises too, but the signal very poor); Staff were aware of these issues….
Thank you

October 25, 2024
Rated 5 out of 5 stars

Fantastic service; tyres fitted in an ‘emergency’.

As I set off on a long journey to go pick my very old Mum up for a hospital appointment, I realised my back tyre was flat. Managed to drive it to the nearby Belper Protyre fitters and explained my predicament. The guys there could not have been more supportive and assured me they would have me on my way as soon as they possibly could. Sure enough, tyres fitted as quickly as they said it would be. (And I made it on time to pick my Mum up!) I could not be more pleased with the professionalism, care and consideration they showed to me when I was in need of help. I’ve used the Belper protyre garage a couple of times before and knew they were very good - but this time they went above and beyond. THANK YOU.

October 10, 2024

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