Protyre Autocare - Belper Reviews 

449
TrustScore 5 out of 5

4.8

4 Campbell Street, DE56 1AP Belper, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently had new tyres fitted, along with brake discs and pads, plus an oil service. Thank you to Josh and Grant who provided great customer service throughout—friendly, professional, and transparen... See more

Rated 5 out of 5 stars

Excellent Staff and service, especially Craig at the Belper premises; New Land Rover Conti tyres were a big investment for myself indeed…. Please improve your Wi-Fi facility there though, as couldn’... See more

Rated 5 out of 5 stars

Friendly staff, very knowledgeable, happy to answer questions! Will definitely be going back when I need to (hopefully not too soon lol)

Company replied

Rated 5 out of 5 stars

Excellent service from these guys! They were polite and friendly, options and prices were clearly explained, good communication. Place seems well managed and they seem to care about giving a good serv... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 4 Campbell Street, DE56 1AP, Belper, Derbyshire, United Kingdom

  • 01773 847140

4.8

Excellent

TrustScore 5 out of 5

449 reviews

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4.8

All reviews

(449)

33,685 reviews in the last 12 months

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Rated 4 out of 5 stars

Friendly and competent service

Booked appointment but car not seen for some time. Reasons for needing a new tyre clearly explained and offered a choice of new tyres. This was then fitted quickly. Friendly and helpful staff

December 17, 2025
Rated 5 out of 5 stars

Very helpfultyres,job was done on time at a…

Very helpful,job was done on time at a fair price.

December 10, 2025
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Dario,

We appreciate you taking the time to leave us this excellent review. We're happy the job was completed promptly and at a reasonable price by the team in centre.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great engineers, very efficient service

Simple process due to the skill of the engineers working for Protyre in Belper. I would have them on my team any day. My run flat tyres were ordered and arrived next day. The report received after the tyres were fitted detailed measurements and expected timelines for future work. Very efficient tyre fitting - best experience to date.

December 9, 2025
Unprompted review
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Gary,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Gave us confidence and were very fair

My wife took her car in after an accident. Not only did they make her feel confident, they also checked over the car and instead of doing the work required, they offered just to list the issues. We had the work done at Protyre and they were brilliant with us.

December 8, 2025
Rated 5 out of 5 stars

Easy system for booking appointment and…

Easy system for booking appointment and good choice of tyres and the staff at Belper always helpful, thank you.

November 24, 2025
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Gary​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service above and beyond …

I can't complement the staff here enough. My exhaust had fallen off whilst I was in belper and they looked at it there and then without any prior appointment and made it safe for me to travel home, and they did it all with a smile.

December 2, 2025
Unprompted review
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear Customer,

We appreciate you taking the time to share your experience you had at our Belper branch.

We're happy to hear that our team could assist you with your exhaust issue promptly and ensure your safe journey home.

It's great to know their service and positive attitude made a difference.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Very professional service

Very professional service. Lovely guys who explained everything that needed doing.
Definitely recommend.

December 5, 2025
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Allison​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Good quick tyre change

Good quick tyre change. Possible enhancements: a proper invoice / post job documentation / confirmation of work done of some sort, would have been nice - said there wasn’t any as I ordered online, so I only have the ‘order confirmation’ email, which doesn't seem quite as official as a proper invoice would be for my books and records. Also, some evidence of wheel alignment eg before and after would have been nice. Tyres themselves look decent / well fitted, would use again.

December 3, 2025
Rated 5 out of 5 stars

Fast reliable amd honest (thought might…

Fast reliable amd honest (thought might need tracking doing but they said it was ok)

December 1, 2025
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Belper branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff always professional

Staff always professional, good and efficient.

November 19, 2025
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello William,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I needed a new tyre to get home and…

I needed a new tyre to get home and they delivered, excellent

November 19, 2025
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Belper branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. Staff went above and beyond despite being extremely busy

November 14, 2025
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear Cross crossing,

We appreciate you sharing your positive experience you had with our team at our Belper branch.

We're happy to hear that our team provided excellent service and went the extra mile, even during a busy time.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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